Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Community Services Group
12.2019 - Current
Assisted disabled clients to support independence and well-being.
Administered medication as directed by physician.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Monitored progress and documented patient health status changes to keep care team updated.
Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
Led patient or group recreational activities for enhanced patient outcomes.
Completed regular check-ins and progress report for each client.
Fast Food Crew Trainer
Mcdonalds
05.2015 - 10.2019
Provided coaching and mentoring to employees.
Established and maintained quality control standards.
Developed job-specific competencies and performance standards.
Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Facilitated virtual, in-person and blended learning sessions.
Trained and mentored new personnel hired to fulfill various roles.
Education
High School Diploma -
Hempfield Senior High School
Landisville, PA
06.2018
Skills
Care Delivery
ADL Support
Behavioral Management
Direct Patient Care
Patient Management
Client Documentation
Progress Documentation
Care Plan Assessment
Crisis Management
First Aid and Safety
Medication Administration
Problem-solving abilities
Certification
De-escalation Training - [08/2023]
Fire Safety Training - [10/2023]
First Aid & CPR (AHA) Certified - [12/2023]
HCQU - Fall Risk Training [05/2023]
Prevention, Detection, and Reporting of Abuse and Neglect / Recognizing and Reporting Incidents Training - [05/2023]
ODP Administering Mediation Other Routes (Facilitated by Licensed Nurse) - [07/2023]