Leah Ros
North Haven
Summary
Team member at At Home Superstore, excelling in customer service and loyalty program enrollment. Possesses strong verbal communication and organizational skills, enhancing customer engagement, and driving sales. Equipped with knowledge of the store's policies, protocols, and guidelines to exceed the company's satisfaction and expectations. Proven ability to adapt and collaborate effectively, ensuring a well-stocked and safe shopping environment for workers and customers.
Overview
2
2
years of professional experience
Work History
Team Member
At Home Superstore
North Haven
07.2023 - Current
- Provides excellent customer service by portraying a positive and engaging attitude.
- Encourages customers to sign up for the loyalty program, listing all of the benefits and advantages, describing the importance and significance for enrollment.
- Promote any financial offers and benefits related to credit card applications.
- Maintained the sales floor by stocking, cleaning, organizing, and setting up the main display tables and areas following the store's policies and guidelines.
- Used the company's zebra scanner to ensure proper location, price, and quantity of merchandise.
- Operated cash registers, processing sales, refunds and exchanges, referring to the company's policies.
- Unloading, processing, and stocks freight within the correct location following store merchandising guides.
Education
Bachelor of Science - Healthcare Management And Administration
Quinnipiac University
Hamden, CT05-2027
High School Diploma -
North Haven High School
North Haven, CT06.2022
Skills
- Verbal and Written Communication Skills
- Customer Service/Assistance
- Organization
- Adaptability
- Time Management
- Team Collaboration
- Stocking and Replenishing
- Customer Loyalty Program Enrollment/Membership Acquisition
- Attention to detail
- Safety
- Workplace safety
Timeline
Team Member
At Home Superstore
07.2023 - Current
Bachelor of Science - Healthcare Management And Administration
Quinnipiac University
High School Diploma -
North Haven High School
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