Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Leah Rosales

Solvang,CA

Summary

Dynamic and customer-focused professional with extensive experience at Shop Inez, excelling in issue resolution and merchandise restocking. Known for building strong customer relationships and delivering exceptional service, resulting in increased loyalty. Proficient in handling multiple payment methods securely while maintaining attention to detail in all transactions. Offering strong communication and organizational skills. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Personable and friendly with excellent communication skills, ready to create welcoming environment for guests. Possesses good understanding of customer service principles and strong organizational abilities. Dedicated to ensuring positive dining experience for every patron. Offering strong interpersonal skills and passion for customer service, well-suited to thrive in busy and dynamic environment. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities. Ready to use and develop communication and multitasking skills in hostess or busser role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Shop Inez
Solvang, CA
07.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

High School Diploma -

Santa Ynez Highschool
Santa Ynez
05-2025

Skills

  • Customer assistance
  • Patience and empathy
  • Cleaning and sanitizing
  • Product restocking
  • Issue resolution
  • Merchandise restocking
  • Attention to detail
  • Clear communication
  • Patience under pressure
  • Safe food handling
  • Calm demeanor
  • Time management skills

Certification

California Food Handler, ANSI Accredited

September 2022-September 2025

Languages

Spanish
Native/ Bilingual

Timeline

Cashier

Shop Inez
07.2022 - Current

High School Diploma -

Santa Ynez Highschool
Leah Rosales