Leah Rymers
Northwood,OH
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Middle School Secretary
Lake Local Schools
08.2015 - Current
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Documented attendance, grades and test scores to update permanent records.
Office Manager
Summit Rehabilitation Services
01.2012 - 06.2016
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Office Manager/Certified Athletic Trainer
Prohab Physical Therapy East
08.2004 - 12.2011
- Applied therapeutic modalities and procedures to treat injuries.
- Instructed athletes on appropriate stretches and at-home treatments for minor injuries.
- Provided emergency care, first aid and initial evaluations for any injury occurring on field, during practice, or while exercising.
- Delivered emergency care for injured athletes on field or at sporting events.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained computer and physical filing systems.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Education
Bachelor of Science - Athletic Training And Clinical Management
Bowling Green State University
Bowling Green, OH05.2002
Skills
- Office Reception
- School Policies
- School Administration
- Human Resources Department Processes
- Electronic Filing System
- Written Communication
- Administrative Duties
Certification
NATA Board of Certification 2/11/2003
AHA BLS Healthcare Provider Certified
Timeline
Middle School Secretary
Lake Local Schools
08.2015 - Current
Office Manager
Summit Rehabilitation Services
01.2012 - 06.2016
Office Manager/Certified Athletic Trainer
Prohab Physical Therapy East
08.2004 - 12.2011
Bachelor of Science - Athletic Training And Clinical Management
Bowling Green State University
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