Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Leah Schmaltz

Ladson,SC

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Executive Assistant and Credentialing Coordinator

Tri-County Therapy
08.2018 - 09.2025
  • Managing all incoming mail
  • Scan all necessary documents and send to assigned employee
  • Manage all incoming checks
  • Complete deposit slips for therapy service income
  • Scan and deposit individual health benefit payments
  • Maintain company main benefit/insurance accounts & payments
  • Responsible for maintaining up to date asset management of technology (ipads, computers)
  • Set up and issue new hire devices
  • Set up and close out accounts with AT&T for devices
  • Responsible for coordinating new hire software/program account set-up
  • Website Maintenance
  • Assisted billing manager with billing and co-pays as needed
  • Miscellaneous office administration tasks and projects as needed.
  • Credentialing -
  • NPI setup/update
  • CAQH setup/update (update every 90 days)
  • Medicaid enrollment/add to company
  • Babynet Enrollment
  • All insurances in network - initial credentialing
  • Keep up with updates and recredentialing for insurances
  • Update system with all credentialing
  • Site Visits
  • Set up contact with reps
  • Professional License verification
  • Liability Insurance
  • Add/update EMR system
  • Random issues (help with computers, printers, etc.)
  • Background checks
  • Issue employee welcome bags
  • Regularly check company emails (HR and Individual)
  • Review monthly benefit bills to make sure information is accurate
  • Check new hire references
  • Send new hire employment offers
  • Update and post employment opportunities in HR system
  • Complete employment agreements (initial, continuing education, materials, etc.)
  • Manage and update documents and policies (Dr. Notes, Incident Reports, Procedures, Policies, etc.)
  • Create employment agreement addendums and addendums to the Employee Manual
  • Verify previous employment
  • Complete employee loan verifications
  • Complete new hire packets/tasks (over time through HR portal)
  • Complete I9, E-verify, and SC new hire
  • Complete HR meeting to review company processes, employment agreement and manual
  • Update system notes for payroll, benefits, etc.
  • Complete FMLA/Short-Term paperwork
  • Manage employee benefits (enrolling, answering ongoing questions, providing updates)
  • Complete Annual Performance Review and Portfolio Bonus paperwork
  • Complete offboarding tasks, exit interviews and closeout for exiting employees

Orthodontic Assistant

Lowcountry Orthodontics
04.2014 - 08.2018
  • Assisted orthodontist with treatment
  • Sent out patient letters
  • Assisted front desk when needed
  • Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
  • Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
  • Took x-rays, photographs, and impressions of patients' teeth and mouth.
  • Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
  • Poured and shaped molds from impressions and trimmed molds.
  • Set appointments and made follow-up calls.

Store Manager

Palmetto Moon
08.2006 - 04.2014
  • Started with Palmetto Moon as a sales associate and worked my way up to store manager
  • Assisted opening multiple stores
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Rotated merchandise and displays to feature new products and promotions.
  • Approved regular payroll submissions for employees.

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Computer skills
  • Organizational skills
  • Organization and time management

Certification

Dental Assistant

Timeline

Executive Assistant and Credentialing Coordinator

Tri-County Therapy
08.2018 - 09.2025

Orthodontic Assistant

Lowcountry Orthodontics
04.2014 - 08.2018

Store Manager

Palmetto Moon
08.2006 - 04.2014

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Leah Schmaltz