Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leah Schramm

Middletown

Summary

Dynamic Executive Team Lead with a proven track record at Target, excelling in operations management and team building. Spearheaded innovative initiatives that boosted revenue and enhanced customer satisfaction. Adept at problem resolution and fostering collaboration, I consistently drive high performance and engagement within cross-functional teams.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Executive Team Lead

Target
09.2022 - Current
  • Mentored junior staff members, providing guidance on career development and professional growth opportunities.
  • Drove process improvements that led to increased efficiency in daily operations while maintaining high-quality output from all team members.
  • Delivered exceptional results under tight deadlines by skillfully prioritizing tasks and delegating responsibilities among team members.
  • Developed strong relationships with clients, resulting in increased customer satisfaction and loyalty.
  • Supported leadership by creating schedules to accommodate customers and team members.
  • Boosted company revenue by spearheading new business initiatives and fostering strategic partnerships.
  • Directed successful product launches, coordinating efforts across multiple departments for seamless execution.
  • Implemented innovative solutions to complex problems, demonstrating adaptability and creative thinking skills.
  • Worked independently and used resourcefulness when confronted with ambiguity.
  • Established a culture of continuous improvement that encouraged innovation while mitigating risk factors within the organization.
  • Managed a cross-functional team of professionals, ensuring timely completion of projects and optimal resource allocation.
  • Optimized supply chain management, identifying areas for improvement and implementing cost-saving measures where appropriate.
  • Championed employee engagement initiatives, leading to improved morale and increased job satisfaction among team members.
  • Interviewed, recruited and trained new onboarding candidates.
  • Identified trends and assessed opportunities to improve processes and execution.
  • Prepared annual data to determine metrics for operational performance.
  • Located bottlenecks to streamline existing processes.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Senior Team Lead

Target
11.2014 - 09.2022
  • Established clear performance metrics for individual team members, driving accountability towards meeting organizational goals.
  • Managed conflict resolution among team members proactively, promoting a positive work atmosphere conducive to achieving results collaboratively.
  • Developed high-performing team members through targeted training programs and one-on-one coaching.
  • Successfully completed projects within deadlines, ensuring timely delivery to clients without compromising quality standards.
  • Streamlined project workflow for increased efficiency by identifying bottlenecks and optimizing processes.
  • Negotiated contracts with vendors, securing favorable terms that contributed to overall project success.
  • Fostered strong relationships with cross-functional teams to ensure seamless collaboration on shared initiatives.
  • Increased overall productivity with consistent monitoring of team progress, adjusting priorities as needed.
  • Championed innovative ideas within the organization which led to improved operational efficiency or enhanced service offerings.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Assisted in recruitment to build team of top performers.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Gathered, organized and input information into digital database.
  • Generated reports detailing findings and recommendations.
  • Conducted regular reviews of operations and identified areas for improvement.

Education

Bachelor Of Arts And Science - Black World Studies

Miami University
Oxford, OH
05.2013

Skills

  • Customer focus
  • Innovation management
  • Team player
  • Problem resolution
  • Administrative skills
  • Motivation
  • Team building
  • Public relations
  • Interpersonal skills
  • Training and development
  • Operations management
  • Community engagement
  • Quality management
  • Strategic planning
  • Executive support
  • Project management
  • Employee scheduling
  • Labor cost controls
  • Branding
  • Workflow planning
  • Staffing
  • Sales expertise
  • Networking

Certification

AED Training

Food Safety Training

Timeline

Executive Team Lead

Target
09.2022 - Current

Senior Team Lead

Target
11.2014 - 09.2022

Bachelor Of Arts And Science - Black World Studies

Miami University

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Leah Schramm