Proactively engage clients facing housing instability at Outreach Centers and through referrals
Develop client relationships that instill personal value and foster sense of self-worth
Link clients with onsite and community partners, such as food banks, medical and mental health providers, treatment facilities, and Veterans Affairs.
· Assist with purchasing and picking up items such as prescriptions or client employment-related supplies.
· Administer and evaluate assessments related to housing readiness
Identifying personal assets applicants bring to the situation
Assessing needs or obstacles critical to the applicant's goals
Helping clients understand, navigate, and coordinate opportunities for housing and resources
Assist clients in developing plans for housing pre-requisites, which may include employment/income attainment referrals, credit repair, or overcoming other obstacles to housing
Collaborate with clients to create Individual Action Plans that promote over-arching goals of Housing Programs
Facilitate placement in emergency housing, as applicable
Assist with housing search and application process
Assist with development and execution of moving and transition plans for housing
Complete related administrative paperwork and computer work for case files, resource provision, and program requirements
· Inspect housing units for compliance with minimum housing standards
Rite Of Passage
Case Manager
09.2020 - 01.2023
Job overview
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Developed and implemented safety plans for clients at risk of harm to provide protection.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Assessed community needs and identified resources for social and community service programs.
Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Managed Case loads- 15-25
CWI Medical
Entry-level Case Management
04.2014 - 01.2019
Job overview
Sorted and organized files, spreadsheets, and reports.
Assessed needs of each client and recommended appropriate services and resources.
Conducted home visits to assess clients' home environment and provide support.
Administered assessments to identify clients' needs and establish treatment plans.
Conducted home visits to assess living environment and provided appropriate referrals.
Educated clients and families on mental health, wellness and recovery topics.
Assisted clients in preparing applications for social security benefits, housing and assistance programs.