Leah Short
Los Alamitos ,CA
Summary
Adept at boosting brand visibility, I spearheaded targeted social media strategies at Refuge Calvary Chapel, enhancing online reputation and efficiency. My expertise in content scheduling (hard skills) and exceptional team collaboration (soft skills) significantly contributed to project success, demonstrating a commitment to excellence and a proactive approach to challenges.
Offering excellent organizational abilities and a strong aptitude for multitasking and prioritizing tasks. Contributes solid foundation in general office procedures and computer applications, ensuring smooth daily operations. Ready to use and develop administrative and communication skills in this Scheduler role.
Overview
3
3
years of professional experience
Work History
Social Media Director/Administrative Assistant
Refuge Calvary Chapel
06.2023 - Current
- Boosted brand visibility by developing and implementing targeted social media strategies.
- Implemented crisis communication strategies to protect the company's online reputation during challenging situations.
- Streamlined workflow processes to improve efficiency within the social media team, resulting in higher-quality output.
- Learned to photograph and video events.
- Scheduled and Coordinated content.
- Coordinated and booked airfare, hotel, and ground transportation and prepared itinerary to facilitate successful trips.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Organized and updated schedules for executives.
Barista
Succulent Coffee Roasters
01.2023 - 05.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Team Member
Chickfila
04.2022 - 01.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Education
GED -
Orange Coast College
Costa Mesa, CAHigh School Diploma -
Pacific Coast Satellite Academy High School
Westminster, CA 05-2023
Skills
- Content scheduling
- Community engagement
- Customer service
- Time management
- Scheduling
- Documentation and recordkeeping
- Professional communication
- Verbal communication
- Deadline oriented
- Computer skills
- Multitasking and organization
- Team collaboration
Timeline
Social Media Director/Administrative Assistant
Refuge Calvary Chapel
06.2023 - Current
Barista
Succulent Coffee Roasters
01.2023 - 05.2023
Team Member
Chickfila
04.2022 - 01.2023
GED -
Orange Coast College
High School Diploma -
Pacific Coast Satellite Academy High School
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