Leah Smith
Birmingham,Michigan
Summary
Hard working and energetic Banquet Server that is looking to broaden her horizons and create new experiences. Friendly, upbeat and always willing to help a customer in need.
Overview
6
6
years of professional experience
Work History
Banquet Hall Server
PETRUZZELLO'S
6950 Rochester Rd, Troy, MI 48085
07.2020 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Arranged linens and table settings according to seating plan and event theme.
- Maintained flexible work schedule to meet event needs.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Answered guest questions about event plans and food service choices.
- Guided arriving guests to tables, took drink orders and relayed information to bartenders.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Prepared serving and appetizer trays and set tables at diverse events.
- Stayed up-to-date on menu changes to help customers make food choices.
- Adapted service based on customer requests and kitchen readiness.
- Monitored dietary restrictions and served guests with special needs.
- Circulated appetizer and drink trays smoothly around events to offer selections to guests.
- Returned reusable goods and serving equipment for inventory and restock.
Education
Ernest W. Seaholm High School
Birmingham, MI06.2024
Skills
- Order Accuracy
- Event Cleanup
- Food Distribution
- Guest Interaction
- Fine Dining Service
- Service Prioritization
- Customer Preferences
- Guest Services
- Customer Satisfaction
- Hospitality Management
Accomplishments
I am a 4.2 GPA student with a drive to get everything done in the most efficient way possible. I played basketball at Seaholm High School for two years and earned the Most Improved Player Award while also Managing different clubs and Honor Roll
Hobbies
I'm an avid reader and I love to draw periodically. I played Basketball for my High School and decided to play on recreational team so I could focus more on school.
Languages
French
Elementary
Timeline
Banquet Hall Server
PETRUZZELLO'S
07.2020 - Current
Ernest W. Seaholm High School