Leah Steeves
Summary
Motivated and detail-oriented professional offering exceptional record in wholesale sales and business operations. Experienced in building relationships with stakeholders and growing customer base. Committed to ensuring accurate communication, timely deliveries, cost-effective purchasing, and a high level of customer service.
Overview
18
18
years of professional experience
Work History
Sales and Marketing Manager
Erica Zap Designs
11.2015 - Current
- Manage all marketing campaigns for for both retail and wholesale e-commerce websites.
- Analyze sales and marketing data for improved ad campaign strategies through Google and major social media channels.
- Oversee demand planning, purchasing, and logistics of supplies and manufacturing processes.
- Head of all finance administration.
Wholesale Sales Manager
Bougies La Francaise USA Corp
10.2011 - 11.2015
- Successfully built close relationships with existing accounts while actively pursuing new key customer opportunities.
- Trained and managed six outside sales teams and independent rep groups across North America.
- Prepared and supervised operations of all trade show events.
- Oversaw import/export operations, inventory planning, purchasing, and order procurement.
- Worked with 3PL to improve the distribution process and product delivery, focusing on packaging and shipping.
General Manager, Business Development
Comptoir De Famille LLC
04.2006 - 10.2011
- Managed inside sales, marketing, and administration teams, focusing on wholesale distribution and two brick-and-mortar retail store locations in the Boston area.
- Oversaw day-to-day business operations by fostering deep professional relationships with wholesale contacts and customers.
- Listened to staff and customer issues and conflicts to deliver solutions, propel customer experiences and reduce profit loss.
- Oversaw all purchasing decisions in the US office: product selection, foreign vendor negotiations, ocean import management, and operations of 3PL.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Prepared correspondence, accounting, and financial reports for analysis with global headquarters.
Education
Certificate - Security Industries Essentials (SIE)
Community College of Rhode Island
Warwick, RICertificate - Digital Photography
Rhode Island School of Design
Providence, RIBachelor of Arts - English Communications
Salve Regina University
Newport, RISkills
- Relationship Building
- Customer Service
- Problem Solving
- Process Improvement
- Time Management
- Business Development
- Account Management
- Strategic Planning
- Supply Chain Management
- Financial Analysis
- Team Collaboration
- Adaptability
Timeline
Sales and Marketing Manager
Erica Zap Designs
11.2015 - Current
Wholesale Sales Manager
Bougies La Francaise USA Corp
10.2011 - 11.2015
General Manager, Business Development
Comptoir De Famille LLC
04.2006 - 10.2011
Certificate - Security Industries Essentials (SIE)
Community College of Rhode Island
Certificate - Digital Photography
Rhode Island School of Design
Bachelor of Arts - English Communications
Salve Regina University
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