Leah Stephens
Bel Air,MD
Summary
Knowledgeable Financial Aid Specialist with 12 years of experience with Anthology. Highly organized and proactive with a strong work ethic and understanding of compliance regulations. Natural problem solver to drive continuous improvement.
Overview
14
14
years of professional experience
Work History
Executive Financial Aid Specialist
Grand Canyon Education (Grand Canyon University)
Phoenix , AZ
2016.01 - Current
- Responsible for 97% compliance (monthly)
- The Learning Coach team reviews files for accuracy, assists with training and coaching for other teams.
- Closes procedure gaps between teams and skillsets to ensure quality
- Assists with common tools (pell calculators) and business rules for queries
- Basic troubleshooting different software
Financial Aid Officer
EDMC (Education Management Corporation)
2012.07 - 2015.12
- Award Financial Aid for students
- Responsible for a 95% accuracy every month and to package 24 students a day
- Attention to detail to make sure student is awarded within compliance.
- Troubleshooting
Field Market Rep
Advanced Marketing Concepts
2011.05 - 2012.06
- Food broker representing Sanderson Farms Chicken and other manufacturers
- Leison between the client and seller to ensure all needs were met and all parties were accomodated
- Field visits to grocery stores on behalf of the client to perform quality control (temperature checks) and inventory
- Composing reports, data entry, and answering phones
- Daily interaction with clients to ensure customer satisfaction.
Promotions Assistant
93.3 KDKB
2010.07 - 2012.03
- Set up tent/table/music at events/concerts for clients
- Interact with the listeners, coordination of giveaways and contests on behalf of station
- Write up recaps of the events for clients and management.
Office Manager
Wildflower Bread Company
2010.01 - 2010.07
- Responsible for making daily schedule and tasks, follow up on task management
- Answer all incoming calls
- Management of executive calendar
- Coordination of all donations and 'Neighborhood Nights'.
Education
Bachelor of Interdisciplinary Studies - Business, Music, English
Arizona State University
05.2010
Skills
- Communication skills
- Microsoft Office
- Adobe Reader (on P.C. and Macs)
- English, Spanish, Latin
- Regulatory Requirements
- Team oriented
Timeline
Executive Financial Aid Specialist
Grand Canyon Education (Grand Canyon University)
2016.01 - Current
Financial Aid Officer
EDMC (Education Management Corporation)
2012.07 - 2015.12
Field Market Rep
Advanced Marketing Concepts
2011.05 - 2012.06
Promotions Assistant
93.3 KDKB
2010.07 - 2012.03
Office Manager
Wildflower Bread Company
2010.01 - 2010.07
Bachelor of Interdisciplinary Studies - Business, Music, English
Arizona State University
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