Leah Stinson
Salem
Summary
Knowledgeable management with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Overview
24
24
years of professional experience
Work History
Store Manager
Rent A Center Warehouse & Retail Store
02.2025 - Current
- Oversaw daily operations, ensuring compliance with company policies and safety standards.
- Managed inventory levels, optimizing product availability and reducing stock discrepancies.
- Led team training initiatives, enhancing employee performance and customer service skills.
- Developed sales strategies to drive revenue growth and improve customer engagement.
- Implemented process improvements that increased operational efficiency and reduced costs.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Sales Manager
Rent-A-Center
02.2017 - Current
- Connected with customers to build trust and leverage consultative sales techniques.
- Counted daily cash, prepared deposits, and updated financial records with current totals.
- Resolved customer complaints regarding sales and service.
Shift Manager
McDonald's
11.2014 - 02.2017
- Supervised hourly and temporary personnel, provided work direction, and reviewed work processes.
- Addressed and resolved customer inquiries and complaints to restore satisfaction.
- Performed facility checks to verify cleanliness and client safety.
Assistant General Manager
Taco Bell
02.2002 - 11.2012
- Prepared team schedules and cross-trained staff to meet business demands.
- Kept operations running smoothly by maintaining adequate supplies to handle peak business hours.
Education
High School Diploma - undefined
Plymouth Whitemarsh High School
Plymouth Meeting, PA06.1993
Skills
- Team building and leadership
- Performance management
- Time Management
- Creative thinking
- Organized
- Customer engagement
Timeline
Store Manager
Rent A Center Warehouse & Retail Store
02.2025 - Current
Sales Manager
Rent-A-Center
02.2017 - Current
Shift Manager
McDonald's
11.2014 - 02.2017
Assistant General Manager
Taco Bell
02.2002 - 11.2012
High School Diploma - undefined
Plymouth Whitemarsh High School