Leah Stokes
Astoria,New York
Summary
Results-driven Property Manager with 7+ years of experience managing large residential complexes and overseeing day-to-day operations, including staff management, budgeting, project coordination, and tenant relations. Proven track record of improving operational efficiency, reducing costs, and ensuring regulatory compliance. Adept at handling complex property management challenges while delivering exceptional service to residents.
Overview
8
8
years of professional experience
Work History
Property Manager
Total Community Management
07.2023 - Current
- Manage a 134-unit condominium complex, overseeing maintenance staff and seasonal lifeguards
- Develop and implement annual budgets, ensuring financial efficiency and adherence to targets
- Successfully manage projects including sump cleanout and clubhouse mold remediation
- Lead payroll processing and invoice tracking for the complex, improving workflow accuracy
- Collaborate with contractors for various maintenance and repair tasks, ensuring timely completion
- Communicate regularly with homeowners, addressing concerns and maintenance needs efficiently
- Prepare management reports and attend monthly board meetings, ensuring transparency and accountability
Assistant Property Manager
03.2017 - 06.2023
- Managed day-to-day operations of a 262-unit condominium, including maintenance staff coordination
- Developed and monitored yearly budgets, achieving operational cost control
- Led two large-scale roadway repaving projects, ensuring completion on time and within budget
- Processed payroll and tracked invoices, maintaining precise financial documentation
- Acted as the main point of contact for homeowners, handling inquiries and resolving maintenance issues
- Attended three monthly board meetings, providing updates and producing meeting minutes
Education
High School Diploma -
Half Hollow Hills East
06.2012
Bachelor's in Business Management -
Farmingdale State College
Skills
- Proficient with Microsoft Office Suite: Excel, Word, Outlook
- Experienced with Windows and Mac operating systems
- Familiar with property management software (eg, Yardi, AppFolio)
- Strong communication and negotiation skills
- Effective time management and multitasking abilities
- Problem-solving and conflict resolution expertise
- Staff Management
- Vendor Management
- Compliance Monitoring
- Maintenance Scheduling
- Grounds Maintenance
- Tenant relations
- Lease Renewals
- Landscaping and grounds maintenance
- Property tours and inspections
Accomplishments
- Reduced annual maintenance costs by 10% through strategic vendor negotiations and efficient resource management.
- Successfully completed a $500,000 clubhouse rebuild project, improving resident satisfaction.
- Streamlined payroll processes, reducing errors by 15% and ensuring timely payments.
Timeline
Property Manager
Total Community Management
07.2023 - Current
Assistant Property Manager
03.2017 - 06.2023
High School Diploma -
Half Hollow Hills East
Bachelor's in Business Management -
Farmingdale State College
Similar Profiles
Shallan GreenShallan Green
Office Administrator at Total Pest Management / Total Pre PurchaseOffice Administrator at Total Pest Management / Total Pre Purchase
Von Gabriel MadrigalVon Gabriel Madrigal
Security Operations Center L1 Analyst at Total Information Management CorporationSecurity Operations Center L1 Analyst at Total Information Management Corporation
Antonio FloresAntonio Flores
Carpenter at Total Property ManagementCarpenter at Total Property Management
Gregory LewickiGregory Lewicki
Chef De Cuisine at CRAFTChef De Cuisine at CRAFT
Samin AhmedSamin Ahmed
Short Term Rental Owner at My Own Business: Modern Getaway LLCShort Term Rental Owner at My Own Business: Modern Getaway LLC