Leah Summerford
Chattanooga,TN
Summary
Business Administration graduate with leadership experience supervising teams and supporting high-volume operations. Recognized for strong customer service, communication, and organizational skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Stocking 2 Associate
Walmart
Chattanooga, TN
08.2025 - Current
- Unload freight shipments and organize merchandise to maintain efficient store operations
- Stock products and maintain an organized sales floor for customer accessibility
Stocking 3 Team Lead
Walmart
Scottsboro, AL
08.2024 - 08.2025
- Supervised overnight stocking team of 15-25 associates and coordinated nightly freight operations
- Assigned tasks and monitored productivity to ensure stocking goals were met
- Supported associates and resolved operational issues during overnight shifts
Stocking 3 Associate
Walmart
Scottsboro, AL
02.2024 - 08.2024
- Stocked merchandise and organized inventory during overnight operations
Client Service Representative
Zelis Payments
Rainsville, AL
06.2023 - 02.2024
- Assisted healthcare providers with payment inquiries and documentation related to issued claims
- Recognized five times as the top monthly overall performer in Client Service
- Remote from Rainsville, AL
Paint Line Associate
Rainsville Technology
Rainsville, AL
11.2022 - 06.2023
- Inspected painted automotive parts and removed defects to ensure quality standards
Keyholder
Dollar General
Fort Payne, AL
03.2022 - 11.2022
- Opened and closed store, handled cash transactions, and supported daily retail operations
Team Lead
Maple's Rugs
Scottsboro, AL
01.2018 - 12.2019
- Supervised production team of 50 people and coordinated workflow
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
04-2026
Skills
- Customer Service
- Communication
- Conflict Resolution
- Team Leadership
- Organization
- Problem Solving
Certification
Associate Professional in Human Resources (aPHR) | HRCI | Aug 2024
Timeline
Stocking 2 Associate
Walmart
08.2025 - Current
Stocking 3 Team Lead
Walmart
08.2024 - 08.2025
Stocking 3 Associate
Walmart
02.2024 - 08.2024
Client Service Representative
Zelis Payments
06.2023 - 02.2024
Paint Line Associate
Rainsville Technology
11.2022 - 06.2023
Keyholder
Dollar General
03.2022 - 11.2022
Team Lead
Maple's Rugs
01.2018 - 12.2019
Bachelor of Science - Business Administration
Southern New Hampshire University