Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leah Swenson

Lynnwood

Summary

Customer-focused Loan Officer Assistant with 20 years of experience across all aspects of mortgage lending supporting consumer mortgage loans, including conventional, adjustable-rate, FHA and VA. Key resource to management with exceptional knowledge of mortgage laws and regulations. Dedicated to balancing traditional methods with innovative advances for maximum customer and agency benefit.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Loan Officer Assistant/Mortgage Loan Processor Assistant

Great Start Mortgage
01.2025 - Current
  • Assisted in processing loan applications, ensuring compliance with regulatory standards.
  • Coordinated communication between clients and loan officers to streamline application flow.
  • Reviewed financial documents for accuracy and completeness to support loan decision-making.
  • Maintained organized records of loan files, facilitating efficient retrieval and management.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Contributed to team initiatives aimed at improving operational processes within the loan department.
  • Provided comprehensive administrative support to Loan Officers so they could focus on building relationships with clients and generating new business opportunities.
  • Assisted loan processors by gathering and organizing required documentation for mortgage applications.
  • Communicated with clients to obtain missing documents and clarify application details.
  • Communicated with third parties such as CPA's, employers and payoff companies to ensure accurate and timely responses as necessary.

Loan Officer Assistant

1st Security Bank of Washington
03.2012 - 08.2023
  • I was the first person hired at this company for the position of loan officer assistant. I was responsible for training new employees and creating policies and procedures for the position.
  • Tested new loan software for the company and created work flows with the lead processor and underwriter.
  • I was the only person in this job function with the authority to process employee loans. I had direct access to their banking information. I also has access to their income information.
  • Met with borrowers, took applications, generated disclosures, ordered and reviewed title commitments and executed detailed follow-up through closing to verify completed requirements.
  • Generated estimates and pre-approval letters to clients and agents.
  • Monitored pipeline loans for due diligence, financing contingencies, closing and lock date expirations.
  • Contacted credit bureaus, employers and other sources to check applicants' credit and personal references.

Loan Officer Assistant

Golf Savings/ Umpqua Bank/ Sterling Savings Bank
08/01/09 - 03.2012
  • Met with borrowers, took applications, generated disclosures, ordered and reviewed title commitments and executed detailed follow-up through closing to verify completed requirements.
  • Analyzed loan files and reviewed client income, assets and credit to verify compliance to specific underwriting criteria and input new loans into designated software.
  • Liaised between borrowers and realtors, title companies and loan company management.
  • Generated estimates clients requested, sent pre-approval letters to agents and confirmed receipt of verification of employment documentation.
  • Scanned and uploaded loan and related documents into system.
  • Interviewed loan applicants to obtain personal and financial data and assist in completing applications.

Processor/ Closer

Homecomings Financial
09.2006 - 03.2008
  • Collected and reviewed third-party reports such as credit report and title documents to support decisions.
  • Processed and verified documentation for accuracy and compliance with company standards.
  • Filed and delivered submissions of credit, income and asset documents to Underwriter.
  • Generated and delivered closing documents to escrow.
  • Reviewed and approved Settlement Statements for fee accuracy and compliance.
  • Reviewed signed closing documents for funding and requested wires be sent to escrow.

Mortgage Closer

MILA
01.2006 - 01.2008
  • Reviewed and analyzed mortgage documents and Settlement Statements for accuracy and compliance with regulations.
  • Coordinated closing schedules with Escrow Officers and Loan Officers to ensure timely transactions.
  • Prepared closing disclosures and settlement statements in accordance with federal guidelines. Balanced funds with escrow and requested wires to be sent.
  • Trained new employees.

Education

GED -

Edmonds Community College
Lynnwood, WA
05.2001

Skills

  • Document Verification
  • Mortgage Loan Processing
  • Personal Data Collection
  • Loan Application Preparation
  • Credit Applications
  • Verbal and Written Communication

Certification

  • NMLS 487400

Timeline

Loan Officer Assistant/Mortgage Loan Processor Assistant

Great Start Mortgage
01.2025 - Current

Loan Officer Assistant

1st Security Bank of Washington
03.2012 - 08.2023

Processor/ Closer

Homecomings Financial
09.2006 - 03.2008

Mortgage Closer

MILA
01.2006 - 01.2008

Loan Officer Assistant

Golf Savings/ Umpqua Bank/ Sterling Savings Bank
08/01/09 - 03.2012

GED -

Edmonds Community College

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