Leah Velez
Odessa,FL
Summary
Outgoing Leasing Consultant with background in marketing initiatives and recruiting techniques. Accomplished professional skilled in issue resolution and follow-up to promote resident satisfaction. Prioritizes work, organizes records and builds trust with attention to detail and excellent multitasking abilities.
Overview
2
2
years of professional experience
Work History
Leasing Consultant
Greystar
Odessa, Florida
09.2022 - Current
- Greeted potential tenants and provided information about the property.
- Conducted tours of available apartments, highlighting features and amenities.
- Maintained accurate records of prospective renters, applications and leases.
- Advised on rental policies and procedures to ensure compliance with applicable laws.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Responded to tenant requests for maintenance services in a timely manner.
- Created advertising campaigns for vacant units using various media outlets such as newspapers and online sources.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Front Desk Medical Receptionist
Wiregrass Direct Primary Care
Wesley Chapel, Florida
12.2021 - 08.2022
- Greeted patients, verified insurance information and collected copays.
- Scheduled appointments, managed patient records and updated medical histories.
- Prepared and maintained accurate medical charts for each patient visit.
- Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
- Assisted in preparing treatment rooms for patient examinations by stocking supplies and ensuring proper sanitation standards were met.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
- Created new patient files upon request while adhering to organizational policies regarding file maintenance.
- Managed multiple tasks simultaneously while providing excellent customer service in a busy office environment.
Education
High School Diploma -
Cypress Creek High School
Wesley Chapel, FL06-2021
Skills
- Property Tours
- Tenant Screening
- Clear Communication
- Customer Service
- Maintenance Requests Handling
- Relationship Building And Rapport
- Lease Agreements
- Leasing And Sales
- Property Marketing
- Office Management
Timeline
Leasing Consultant
Greystar
09.2022 - Current
Front Desk Medical Receptionist
Wiregrass Direct Primary Care
12.2021 - 08.2022
High School Diploma -
Cypress Creek High School