Leah Vila
Carrollton,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Dollar General
Kisha
Douglasville , GA
12.2023 - 08.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Ridley's Stop and Shop
Mr Ridley
Tallapoosa, Georgia
05.2023 - 11.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Jacks Restaurant
Nikki Thompson
Tallapoosa, Georgia
08.2019 - 04.2023
- Managed and supervised day-to-day operations of multiple restaurants.
- Developed strategies to optimize profitability and customer satisfaction.
- Recruited, trained, and evaluated restaurant staff members.
- Conducted regular inspections of facilities to ensure food safety compliance.
- Analyzed financial data to identify areas for cost savings or revenue growth.
- Established policies and procedures for personnel management, inventory control, and cash handling.
- Implemented marketing campaigns to increase brand visibility in the local community.
- Resolved customer complaints promptly and professionally.
- Provided guidance on complex issues related to restaurant operations.
- Organized promotional events such as special dinners or holiday celebrations.
Education
High School Diploma -
Hiram High School
Hiram, GA07-2018
Skills
- My name is Leah V I'm new to carrollton I am very resilient and adjust easily to new situations and learning experiences I'm skilled with some cash handling and paperwork putting up displays I'm very creative and a quick learner I would be a great asset to your company because I'm strong-minded and have a strong will and also have a lot of heart thank you so much for your time and your attention I hope you have a good day
Timeline
Dollar General
Kisha
12.2023 - 08.2024
Ridley's Stop and Shop
Mr Ridley
05.2023 - 11.2023
Jacks Restaurant
Nikki Thompson
08.2019 - 04.2023
High School Diploma -
Hiram High School