Leah Wallace
New Castle,PA
Summary
Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
2
2
years of professional experience
Work History
Office Assistant
City of New Castle
New Castle, PA
12.2024 - Current
- Sorted mail on daily basis and distributed to respective departments in timely fashion.
- Processes incoming payments through checks or credit cards transactions accurately according to company policies and procedures.
- Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail system, and personal computers.
- scanned, faxed, and filed invoices and sales receipts.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
Cashier
Giant Eagle
New Castle, Pennsylvania
04.2023 - 12.2024
- Handled cash transactions accurately while maintaining a balanced register.
- Assisted customers with product inquiries and order selections promptly.
- Managed customer lines during peak hours to ensure smooth service flow.
- Trained new cashiers on checkout procedures and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Bachelor of Science -
Slippery Rock University of Pennsylvania
Slippery Rock, PA05-2028
High School Diploma -
New Castle Senior Highschool
New Castle, PA05-2024
Skills
- Customer service
- Data entry
- Problem resolution
- Office administration
- Positive attitude
- Valid Driver's license
- Payment processing
Timeline
Office Assistant
City of New Castle
12.2024 - Current
Cashier
Giant Eagle
04.2023 - 12.2024
Bachelor of Science -
Slippery Rock University of Pennsylvania
High School Diploma -
New Castle Senior Highschool
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