Leah Warren
Sims,NC
Summary
Experienced with patient care and daily living assistance. Utilizes compassionate communication to support patients emotionally and physically. Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
Fresenius
11.2021 - 01.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Performed blood draws
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Assistant Manager
Planet Fitness Gym
09.2019 - 10.2021
- Provided comprehensive instructional training
- Executed daily cleaning duties.
- Promoted consistent responsibility within the team.
- Exemplify superior customer service
- Ensured inventory counts stayed within monthly tolerance levels.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals
- Monitored security and handled incidents calmly
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency
- Made schedules and helped delegate assignments to meet coverage and service demands
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
- Established and optimized schedules to keep coverage and service in line with forecasted demands
- Planned team-building exercises to increase employee performance and job satisfaction
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources
Assistant Manager
Hibbett Sporting Goods
09.2017 - 07.2020
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Achieved recognition for contribution to store success by optimizing sales
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
Education
Associate of Science - Allied Heath
Wilson Technical Community College
Wilson, NCSome College (No Degree) - Pharmacy Technician Training
Wilson Technical Community College
Wilson, NCAssociate Degree in Nursing - Nursing
Edgecombe Community College
Rocky Mount, NC05-2025
Skills
- Recruiting and interviewing
- Sales growth
- Employee scheduling
- Operations management
- Training
- Staff Management
- Employee performance evaluations
- Basic life support
- Patient observation
- Blood glucose testing
- CPR certification
- Vital signs monitoring
- Catheter care
- Mobility assistance
- Infection prevention
- Active listening
- Team collaboration
- Compassionate care
- Patient advocacy
- Safety protocols
- Monitoring patient conditions
- Restocking supplies
- Vitals documentation
- Basic nursing care
- Time management
Timeline
Patient Care Technician
Fresenius
11.2021 - 01.2023
Assistant Manager
Planet Fitness Gym
09.2019 - 10.2021
Assistant Manager
Hibbett Sporting Goods
09.2017 - 07.2020
Some College (No Degree) - Pharmacy Technician Training
Wilson Technical Community College
Associate of Science - Allied Heath
Wilson Technical Community College
Associate Degree in Nursing - Nursing
Edgecombe Community College
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