Leah Watkins

• Coordinated audits of medical records to ensure adherence to quality standards and regulatory requirements.
• Mentored junior staff members on proper documentation practices, fostering a culture of accountability and professionalism within the team.
• Implemented process improvements that increased efficiency in retrieving and processing medical records requests from authorized parties such as insurance companies or legal firms.
• Served as the primary point of contact for external agencies during audits, demonstrating compliance with all relevant regulations pertaining to medical records management.
• Managed a team of medical records staff, promoting teamwork and consistently meeting departmental goals.

• Oversaw management of medical records operations and ensured compliance with regulations.
• Implemented electronic health record systems to enhance data accessibility and accuracy.
• Developed and maintained policies for patient confidentiality and data security protocols.
• Lead training sessions for staff on best practices in medical records management.
• Proficient in PCC Program
• Microsoft Word
• Microsoft Excell
• Microsoft Power Point

Mange Medical Records department in an 89 bed Psych facility

• Assisted in organizing and maintaining medical records for accuracy and compliance.
• Supported implementation of electronic health record systems to enhance data management.
• Learned procedures for retrieving patient information efficiently and securely.
• Provided administrative support during audits of medical documentation processes.
• Maintained confidentiality standards in all interactions involving medical records.
• Oversaw secure transfer of patient records to other health care providers to support requests and authorizations.
• Evaluated requests for information and maintained and tracked releases to comply with federal and state laws.
• Developed and implemented record storage and retrieval system to comply with record retention laws and maintain accessibility.
• Reviewed open and closed records to comply with medical record documentation policies and reported findings to nursing services director.
• Ensured compliance with HIPAA regulations by regularly auditing and updating policies and procedures regarding patient information security.
• Conducted regular audits of stored medical records to identify discrepancies or missing documentation, ensuring completion and adherence to established guidelines.