Leah Whitt
St. Petersburg,FL
Summary
Resourceful Warehouse and Logistics Manager with 10 years of experience directing transportation and warehouse operations. Talented in recruiting, hiring, training and scheduling employees to sustain operations needs while always putting safety as the number one priority. Professional and clear communicator successful in managing efficiency while boosting morale through constructive employee feedback and staff reviews. Strength in leading large scale projects and completing within one year for optimal results.
Overview
10
10
years of professional experience
Work History
Warehouse Operations Training Lead- USA
Merino Consulting Services (1 Year Contract)
05.2023 - Current
- Perform an assessment of the US DC training needed for the facilities to be ready for the ERP go-live.
- Produce training plan proposal with training strategy, implementation timeline, training team staffing needs, training materials, and training delivery plan.
- Lead the implementation of the training proposal, staff the training team, produce training materials, update standard operating procedures (SOPs), produce job aides, and deliver training.
- Partner with the local DC leadership team to ensure timely communication of the training plan, coordinate training logistics, and infrastructure, and adhere to local DC practices and procedures including safety and Union rules.
- Collaborate with DC Operations to align & finalize training plans & schedules.
- Review project documentation to understand the change impact on warehouse operations.
- Follow up with appropriate business & technical parties to define and align on business processes.
- Worked well in team setting, providing support and guidance.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Applied effective time management techniques to meet tight deadlines.
- Delivered services to customer locations within specific timeframes.
Warehouse and Logistics Manager
New York Air Brake
08.2021 - 04.2022
- Leading others by motivating, giving clear direction, providing frequent coaching and constructive feedback, and fostering individual professional development for salary non-exempt, salary exempt, and hourly employees.
- Manage 4 Logistics Specialists and 34 warehouse employees over 2-shift operation.
- Manage, implement, and maintain 5S functions promoting safe work environment.
- Participate and contribute maximum points to SCRUM Sprints with continuous improvement activities.
- Screen resumes, interview, hire, and onboard warehouse employees and Logistics Specialists.
- Collaborate with Sales and Traffic departments for international/ domestic shipments (TL, LTL, Parcel, FCL, LCL, and Air) to ensure best cost efforts in consolidated shipments.
- Lead Project Management activities to achieve Supply Chain Excellence, Logistics Execution Performance, Logistics Cost Savings & Lean goals in the warehouse.
- Ensure all Warehouse (WM) inventories are within 99% accuracy by following/ auditing best practices within SAP and company standard operating procedures.
- Coordinate and manage relocation of $6.5 million of inventory from NY facility to facilities in NC, MO, and Mexico.
- Facilitate expansion of warehouse from 25,000 square feet to 50,000 square feet.
- Tracking KPI’s, analyzing data and trends, and implementing corrective actions to get and stay in scope.
- Travel to NY and Mexico to train Warehouse and Logistics Leadership in SAP, company standards/ best practices.
- Responsible for overall performance of Shipping 100% OTIF, Receiving, process flow, warehouse efficiency, Lean Daily Management activities, and timely responses to internal and external customers (email, phone, international shipping documents).
- Directed shipping and receiving of wide range of products daily.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Monitored logistics performance and identified improvement opportunities.
- Tracked production and quality control systems to proactively identify deficiencies.
- Collaborated with manufacturing and supply chain management.
Logistics Continuous Improvement Coordinator
MANN+HUMMEL
10.2020 - 08.2021
- Assist in warehouse layouts, supermarket development, time observations, storage density analysis, Kanban implementation.
- Contribute to development and promotion of standard work and logistics basics across organization.
- Improve material storage layouts/ gain 33% more storage space.
- Change material flow process.
- Utilize SAP for data analysis, process improvement, and KPI tracking.
- Implement eKanban and supermarkets.
- Improve putaway and picking time of welded plate assemblies from 720 seconds to 35 seconds (95%).
Logistics Supervisor
MANN+HUMMEL
12.2019 - 10.2020
- Perform all supervisory functions to include employee selection, time and attendance, performance evaluations, coach, counsel and discipline, conflict resolution, participate in team building activities and implement daily job briefing.
- Provide daily direction with job briefing and review work plan for assigned staff- 3 departments in three-shift operation.
- Create and maintain training Matrix for all warehouse and physical logistics functions.
- Implement tugger system and reduce downtime due to logistics from 10 hours per month to less than 1 hour per month.
- Assist auditing in IS014001 / ISO9001 / IATF16949 environment and producing 0 findings internally and externally.
- Support all departments with SAP training, problem solving, and investigations.
Road Supervisor
Norfolk Southern Corporation
10.2018 - 12.2019
- Maintain working knowledge of safety and operating rules, train operations, FRA regulations, hazardous materials, labor agreements and corporate policies, as well as Thoroughbred Yard Enterprise System (TYES), crew call, and other applications.
- Oversee 200 Conductors and Engineers over 4 road territories.
- Work with corporate office and customer service departments to assist customers with inventory levels and supply chain issues.
- Investigate accidents and injuries to determine root cause cause and work to prevent future occurrences.
- Conduct annual rules classes for train service employees and verify compliance with rules by monitoring performance on continuing basis.
- Operate track switches, couple cars, maneuver onto and off equipment, and perform work around freight trains.
Purchasing and Logistics Manager
North American Assemblies, LLC
01.2018 - 10.2018
- Small business supplier for Honda of South Carolina ATV and SxS Wheel Assemblies Achievements/Tasks.
- Reduce on hand inventory from $3.5 million to $1.5 million within 4 months/ increase inventory turns by 33%.
- Project champion and Key User for ERP rollout of SCM and paperless business plan.
- Generate daily, weekly, and monthly production schedules.
- Restructure shipping and receiving schedules to reduce manpower/ overtime by 25%.
- Create and maintain training matrix; shared with Management Team via OneNote.
- Keep corporate departments and customers updated on critical shipments,
Warehouse Manager
Quality Models
01.2017 - 01.2018
- Small business supplier for Honda of South Carolina ATV and SxS plastic injection molded components
- Achievements/Tasks
- Champion for Plant Project to investigate for root cause and resolve formalized customer complaints by completing corrective actions using 5P, 5Y, PDCA, and 8D formats; implement and evaluate short- and long-term countermeasures
- Interface with customers to provide specific action plans for continuous improvement
- Monitor customer forecast and provide forecast to external vendors
- Create deliveries daily per customer request to utilize full truck capacity
- Interface with customers to provide specific action plans for continuous improvement
- Increase inventory accuracy to 98%, design/ implement warehouse floor layout
- Contact:
International Logistics Specialist II/ Finished Goods Warehouse Supervisor
New York Air Brake
03.2016 - 12.2016
- Manage routing process for domestic and international shipments from planning stages to customs document creation and filing of AES/ ITN.
- Create standard operating procedures and train new Logistics Specialists.
- Inventory management through cycle counts, bin status investigations, and adjustments within SAP; maintain 99% inventory accuracy.
- Investigate for root cause and resolve formalized customer/ logistics complaints.
- Allocate manpower with responsibility of 15-20 direct reports, implement 5S and LEAN practices, enforce OSHA safety standards.
- Provide assistance to plant with SAP issues: Key User.
International Logistics Specialist
New York Air Brake
09.2015 - 02.2016
- Ensure timely pickup and delivery of customer sales orders with 100% on time delivery.
- Develop and manage Logistic Department KPI’s; update LDM boards daily.
- Collaborate with Planning and Customer Service Departments to meet demand and goods issue dates.
- Train warehouse associates and problem solve for shipment transactions through UPS, FedEx, and Purolator.
Education
West Virginia University
05.2013
Skills
- Rail Safety
- SAP WM Key User
- Microsoft Office
- Analysis
- Management
- Transportation
- Customs Regulations
- Customer Service
- Continuous Improvement
- Lean Manufacturing/ 6S
- Inventory Management
- Employee rewards and motivation
- Warehouse Logistics
- Logistics policies and procedures
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Each problem that I solved became a rule, which served afterwards to solve other problems.
Rene Descartes
Timeline
Warehouse Operations Training Lead- USA
Merino Consulting Services (1 Year Contract)
05.2023 - Current
Warehouse and Logistics Manager
New York Air Brake
08.2021 - 04.2022
Logistics Continuous Improvement Coordinator
MANN+HUMMEL
10.2020 - 08.2021
Logistics Supervisor
MANN+HUMMEL
12.2019 - 10.2020
Road Supervisor
Norfolk Southern Corporation
10.2018 - 12.2019
Purchasing and Logistics Manager
North American Assemblies, LLC
01.2018 - 10.2018
Warehouse Manager
Quality Models
01.2017 - 01.2018
International Logistics Specialist II/ Finished Goods Warehouse Supervisor
New York Air Brake
03.2016 - 12.2016
International Logistics Specialist
New York Air Brake
09.2015 - 02.2016
West Virginia University
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