Leah Wolfe

Oversee international student operations from application through graduation and OPT, ensuring compliance with F-1 regulations and accrediting body standards. Lead a team of 13 across Student Coordinators, Document Management, and Advising/Enrollment units. Serve as a Designated School Official (DSO), maintaining accurate SEVIS records and providing regulatory guidance. Collaborate with Enrollment and Admissions leadership to optimize workflows, support lead quality, and uphold institutional compliance. Utilize Salesforce, CampusVue, and advanced Excel to manage caseloads, improve processes, and support data-driven decision-making.

Managed a team of 6, including Enrollment Guides and Document Specialists, supporting international applicants throughout the enrollment process. Built new reporting structures and optimized workflows that had not previously existed within the international department, improving efficiency, transparency, and applicant progression. Collaborated with cross-functional teams to enhance communication, streamline documentation processes, and strengthen overall enrollment operations for international student populations.

Co-led a team of 12 who were responsible for accurate and timely management of student enrollment documentation. Delivered training for new team members and established strong operational foundations. Regularly ran reports and conducted audits to ensure data accuracy, compliance, and adherence to university standards. Developed a deeper understanding of institutional compliance requirements while expanding my leadership and staff development skills. Additionally, I collaborated with other campus and online leaders to streamline processes and support efficient workflows.

Trained new team members on document processing standards, systems, and university policies. Conducted regular reporting and accuracy audits to ensure high-quality data management and compliance. Collaborated with leadership on new departmental initiatives, contributing to process improvements within the document management team which directly contributed to better efficiency for student facing teams. Previously this was a position that had not existed and was created specifically to continue my growth in the role.

Reviewed all student enrollment documents for accuracy and compliance with university and regulatory standards. Maintained complete and organized student files, ensuring all admissions requirements were met prior to enrollment.