Dynamic Assistant Manager at Brinker International, skilled in team leadership and customer service. Successfully enhanced guest satisfaction and operational efficiency, while managing inventory and controlling costs. Proven problem-solver with a strong focus on profitability and staff development, ensuring high-quality dining experiences and effective conflict resolution.
Staff management and leadership, assist, managing the restaurant team, including servers,host, bartenders togo and food runners.
Train, coach, and develop team members since you’re excellent service standards.
Help with scheduling staff shifts to ensure proper coverage during peak hours
Handle any employee issues or conflicts in a constructive manner
Customer service
Ensure the customers receive high-quality service in great dining
Resolved customer complaints of concerns in a timely professional manner
Ensure that all guest requests are addressed and handled appropriately.
Assist and overseeing daily operations, including opening and closing restaurant
Ensure proper inventory levels, ordering of supplies and management of stock
Monitor food, safety, cleanliness, and health standards, including line checks
Checking prep every hour on the hour to ensure prep is done to spec
Overseeing kitchen operations to maintain food, quality, and presentation
Help manage the budget , and increased profitability
Assisting controlling food, labor, and overhead cost while monitoring, cash handling and help with financial reporting.
Servsafe, Tabc, food handler