Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leah Yeley

Austin

Summary

Dynamic Assistant Manager at Brinker International, skilled in team leadership and customer service. Successfully enhanced guest satisfaction and operational efficiency, while managing inventory and controlling costs. Proven problem-solver with a strong focus on profitability and staff development, ensuring high-quality dining experiences and effective conflict resolution.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant Manager

Brinker Internationl, Chili's Grill & Bar
10.2023 - 09.2025

Staff management and leadership, assist, managing the restaurant team, including servers,host, bartenders togo and food runners.

Train, coach, and develop team members since you’re excellent service standards.

Help with scheduling staff shifts to ensure proper coverage during peak hours

Handle any employee issues or conflicts in a constructive manner

Customer service

Ensure the customers receive high-quality service in great dining

Resolved customer complaints of concerns in a timely professional manner

Ensure that all guest requests are addressed and handled appropriately.

Assist and overseeing daily operations, including opening and closing restaurant

Ensure proper inventory levels, ordering of supplies and management of stock

Monitor food, safety, cleanliness, and health standards, including line checks

Checking prep every hour on the hour to ensure prep is done to spec

Overseeing kitchen operations to maintain food, quality, and presentation

Help manage the budget , and increased profitability

Assisting controlling food, labor, and overhead cost while monitoring, cash handling and help with financial reporting.


Education

Social Work

Austin Community College
Austin, TX

Skills

  • Team leadership
  • Decision-making
  • Problem-solving
  • Customer service

Certification

Servsafe, Tabc, food handler

Timeline

Assistant Manager

Brinker Internationl, Chili's Grill & Bar
10.2023 - 09.2025

Social Work

Austin Community College
Leah Yeley