Leah Zuponcic
Riverside,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Personal Shopper
Instacart
01.2020 - Current
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
Grocery Clerk
Fred Meyer
10.2019 - 12.2021
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Promoted a positive shopping experience by courteously addressing customer concerns and resolving issues promptly.
- Expedited customer transactions by accurately scanning items and processing various payment methods.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Used pallet jacks to move merchandise to sales floor for stocking.
- Handled cash with high accuracy and checked bills for fraud.
- Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
Planning Assistant
Asplundh Construction
02.2018 - 10.2019
- Consistently working and communicating with planners, drafters, CAD, and QC's throughout each project.
- Created and implemented tracking systems to monitor progress and meet deadlines.
- Negotiate agreements between team members to clarify misunderstood directions and, in turn, resolve conflicts affecting performance.
- Input data into Design Manager to maintain a consistent database including, permits, costing, and material.
- Maintained a high level of organization within the department, resulting in improved operational performance.
Education
Associate of Arts - Psychology
Riverside City College
Riverside, CAHigh School Diploma -
Patriot High School
Riverside, CA06.2013
Skills
- Data Analysis
- MS Office
- Administrative Support
- SAP
- Time Management
- Interpersonal Skills
- Detail Oriented
- Adaptability
- Effective Multitasking
- Accurate Money Handling
- POS Inventory System Operation
- Monthly Inventory
- Merchandise Stocking
Timeline
Personal Shopper
Instacart
01.2020 - Current
Grocery Clerk
Fred Meyer
10.2019 - 12.2021
Planning Assistant
Asplundh Construction
02.2018 - 10.2019
Associate of Arts - Psychology
Riverside City College
High School Diploma -
Patriot High School