Leah Alskog
Bend,OR
Summary
I am a proactive and reliable professional, skilled at building productive relationships and resolving complex issues. I have an in-depth understanding of relationship development and customer service, and am known for increasing client loyalty. I am adept at completing goals in fast paced, high pressure environments.Positive attitude guaranteed.
Skills
- Training and mentoring
- Public speaking
- Licensed driver in WA
- Crisis Management
- Creative solutions
- Planning and Organization
- Adobe Systems
- Client relations
- Microsoft Office Suite
- Project Management
- Staff Management
- Complaint resolution
- POS systems expert
- CRM
- Professional telephone demeanor
- Clear and effective communication
- Patient documentation
- Organization and Time Management
- Flexible and Adaptable
- Multitasking Abilities
- G-Suite
- Self-Motivated
Overview
19
19
years of professional experience
Work History
Field Guide
Evoke Wilderness Therapy Programs
03 2024 - Current
- Guide "at-risk" youth groups in backcountry wilderness to teach basic and advanced survival skills, and provide individual mentorship to clients with various mental health concerns including anxiety, depression, trauma, and substance abuse
- Plan cross country hikes, manage comms for daily logistics and scheduling, plot weekly hiking plans
- Wilderness first-aid/CPR certified
- Facilitate group therapy sessions focused on topics such as stress management, self-esteem building, and coping skills development
- Assist clients in developing personalized strategies for managing symptoms and improving overall well-being
- Maintain accurate and confidential client records in compliance with ethical guidelines and legalregulations
Houseplant Division Manager
Washington Floral Service
01.2022 - 01.2024
- Built a solid client base for wholesale tropical houseplants in Washington and Alaska
- Daily operations included purchasing/tracking all inventory, organizing events and related preorders, and daily client interaction via phone and email
- Trained staff in standards of plant care, including watering techniques, IPM, soil science, and microclimate management
- Leadership style of transparency, teamwork, and integrity-based decision making
- Operated forklifts and other material handling equipment safely and efficiently
Property Manager, Private Owner
01.2016 - 01.2023
- Maintained attractive operational facilities by handling regular maintenance, major repairs, and capital improvement projects
- Developed and followed yearly budget
- Main point-of-contact for new and existing tenants
- Resolved tenant issues and building repairs promptly
Account Manager
Landcare
01.2020 - 01.2022
- Enhanced client relationships with transparency, integrity, and prompt communication
- Daily client interaction via email, phone, and CRM platforms to resolve issues, update progress on current projects, and propose improvements
- Assessed potential properties for enhancements, created proposals, estimates, and work orders for new installations
- Oversaw project completion to ensure quality and proper execution
Horticulture Laborer
MetroParks of Tacoma
01.2017 - 01.2020
- Performed various landscaping tasks such as designing and installing new landscapes, mowing, trimming, edging, and weeding to maintain the appearance of public parks along high-traffic waterfront
- Became proficient in use of heavy machinery including bobcat, backhoe, large-deck mowers, etc
- Repaired irrigation as necessary; programmed timers to accommodate weather and growth patterns
- Provided training and work direction to assigned crew
Garden Consultant/ Designer
Shell Garden Design
01.2014 - 01.2020
- Designed specialty planters and centerpieces for weddings and events
- Renovated residential gardens, installed new hardscape (retaining walls, patios, etc)
- Established SOPs for business operations
- Coordinated with subcontractors and clients regarding project progress, schedule changes, and budget updates
- Utilized CRM and MS Excel for billing, route planning, and scheduling
Bartender
Doyle's Public House
01.2006 - 01.2016
- Cultivated solid customer base for new company with personal attention, extensive product knowledge, and high-quality service
- Expert multi-tasker: handled simultaneous customer, coworker, and business needs with accuracy and integrity while avoiding unnecessary delays or errors
- Managed accurate register and produced daily sales reports, responsible for bank deposits and resetting banks for oncoming shifts
- Assisted in planning large scale events- World Cup, St
- Patrick’s day, Sounders Charter, etc
- Managed onsite operations during events to ensure smooth execution of all planned activities
Education
Bachelor of Science - Ornamental Horticulture
WSU
Pullman, WA2006
Associate of Science - Agricultural Communications
Santa Barbara City College
Santa Barbara, CA2005
Undergrad - Communications
Leonardo Da Vinci School of Art Portland State University
2003
Timeline
Houseplant Division Manager
Washington Floral Service
01.2022 - 01.2024
Account Manager
Landcare
01.2020 - 01.2022
Horticulture Laborer
MetroParks of Tacoma
01.2017 - 01.2020
Property Manager, Private Owner
01.2016 - 01.2023
Garden Consultant/ Designer
Shell Garden Design
01.2014 - 01.2020
Bartender
Doyle's Public House
01.2006 - 01.2016
Field Guide
Evoke Wilderness Therapy Programs
03 2024 - Current
Bachelor of Science - Ornamental Horticulture
WSU
Associate of Science - Agricultural Communications
Santa Barbara City College
Undergrad - Communications
Leonardo Da Vinci School of Art Portland State University
Additional Information
- Willing to relocate: Anywhere
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