Leah Escobar
Southampton,NY
Summary
Highly motivated and responsible young professional with a kind and creative mindset, seeking a part-time job opportunity. Known for my exceptional organizational skills and ability to think outside the box, I excel at bringing innovative ideas to life. With a strong sense of responsibility, I consistently meet deadlines and deliver high-quality work. Approachable and friendly, I thrive in collaborative environments and am skilled at building positive relationships. Ready to contribute my creative thinking, organizational prowess, and dedication to success to a part-time role that values my unique skill set.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hostess Manager
Zach Erdem
03.2018 - Current
- Interacted with guests to obtain positive or negative feedback and constructively apply information.
- Monitored customer satisfaction through table touching, floor presence, focus groups and responding to customer inquiries.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Trained new hires in customer service and safety protocols to boost knowledge and performance.
Housekeeper
Jenny Pauta
12.2022 - Current
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Purchased accessories to coordinate with furniture purchases and enhance rooms.
- Advised clients on methods to keep spaces fresh and inviting.
Insurance Customer Service Representative
James T. Grossi
02.2023 - 06.2023
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
- Responded to customer requests for products, services, and company information.
- Documented customer interactions and transactions for accurate, up-to-date records.
- Generated quotes and proposals for clients to match individual needs.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
Orthdontist Assisant
Dr. Michelle Cartier
09.2020 - 11.2021
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Monitored and ordered supplies and materials to keep office well stocked.
- Developed and maintained filing systems to facilitate easy access to information.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Education
Bachelor of Arts - Finance
Pace University
New York, NY08.2026
Skills
- Excellent Attention to Detail
- Illustration
- Cleaning and Organization
- Time Management
- Customer Relations
- Content Curation
Certification
- New York Property & Casualty License - January 2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Insurance Customer Service Representative
James T. Grossi
02.2023 - 06.2023
Housekeeper
Jenny Pauta
12.2022 - Current
Orthdontist Assisant
Dr. Michelle Cartier
09.2020 - 11.2021
Hostess Manager
Zach Erdem
03.2018 - Current
Bachelor of Arts - Finance
Pace University
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