Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Lending Operations- Training Manager
Drivetime
Mesa, AZ
11.2017 - Current
Track progress of new hires with reporting.
Created recognition program.
Communicated goals.
Conducted orientation sessions and organized on-the-job training for new hires.
Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
Reviewed and edited all training materials for accuracy and company policy compliance.
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Assessed skill gaps for employees in each department and developed training courses to meet identified needs.
Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
Implemented new learning strategies depending upon employees' skill levels.
Trained new hires to perform cross-training exercises with experienced workers.
Led daily, weekly and monthly coaching, counseling and feedback sessions.
Conducted training courses and prepared videos for long-term use.
Communicated all learning and performance objectives, schedules and training assessments to upper management.
Selected and assigned instructors to conduct specific training programs.
Planned corporate annual summer and holiday events and team building-based training initiatives.
Created in-depth training manual for all employees.
Organized and edited training manuals, multimedia visual aids and other educational materials.
Developed surveys to identify training needs based on projected production processes and changes.
Trained staff during demonstrations, meetings, conferences and workshops.
Managed new employee orientation training process for more than 30 employees each year
Teacher
Mesa Public Schools
Mesa, AZ
06.2013 - 11.2017
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Designed dynamic lesson plans based on student interests to increase overall student GPA.
Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
Completed daily reports, meal count sheets and attendance logs.
Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.
Fostered team collaboration between students through group projects.
Implemented and encouraged debate-style classroom environment to increase student engagement and promote critical thinking.
Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
Attended and facilitated IEP meetings for students and families.
Piloted program to address proposed state subject area competencies and standards.
Maintained system required passing rate for years.
Graded and evaluated student assignments, papers and course work.
Evaluated and revised lesson plans and course content to achieve student-centered learning.
Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
Developed and implemented lesson plans that addressed general students as well as those with individualized 504 plans as part of integrated classroom.
Incorporated multiple types of teaching strategies into classroom.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
Teacher
Imagine Prep
Apache Junction, AZ
06.2011 - 05.2013
Planned and implemented integrated lessons to meet national standards.
Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Instructed students in core educational principles, concepts and in-depth subject matter.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.
Fostered team collaboration between students through group projects.
Developed fundraisers and completed grant documentation to raise money for district.
Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
Implemented and encouraged debate-style classroom environment to increase student engagement and promote critical thinking.
Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
Attended and facilitated IEP meetings for students and families.
Piloted program to address proposed state subject area competencies and standards.
Education
Bachelor of Arts - Elementary Education
University of Phoenix
Tempe, AZ
01.2010 - 01.2012
Skills
Leadership training
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Accomplishments
Supervised team of 20 staff members.
Won Manager of the Year 2 years in a row
Trained more than 200 full time associates and 10 part-time associates.