Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Hi, I’m
Leah Morton
Placerville,CA
Summary
Overview
17
years of professional experience
Work History
Alan BaylessTonopah, NV
Journeyman Painter
01.2017 - 01.2022
Job overview
- Enhanced customer satisfaction by delivering timely completion of projects, maintaining a clean workspace, and providing professional communication.
- Reduced project lead times through effective planning and organization of materials and resources.
- Contributed to successful team collaborations by assisting colleagues in completing large-scale painting jobs on time and within budget.
- Ensured lasting quality of work by properly cleaning, storing, and maintaining all painting equipment and supplies.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Worked holidays and weekends depending on shifting needs of project.
- Followed safety procedures and properly used protective gear while painting.
Acrobat OutsourcingRocklin, CA
Food and Beverage Server
10.2012 - 10.2017
Job overview
- Enhanced customer satisfaction by providing attentive service and anticipating guests' needs.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
- Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
- Assisted in maintaining a positive work environment by fostering open communication and teamwork among staff members, resulting in higher overall job satisfaction levels.
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Providing excellent customer service for increased customer satisfaction.
- Maintained up-to-date knowledge of menu options, specialties, and menu deviations to accurately relay information to guests.
- Cleaned and set up tables to promptly seat guests and reduce wait times.
Virginia Aguirre/Arco AMPMPlacerville, CA
Shift Manager
09.2012 - 09.2016
Job overview
- Increased customer satisfaction by maintaining close relationships with customers.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Promoted a positive work environment through open communication and constructive feedback.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Developed strong relationships with vendors to ensure timely delivery of products while maintaining cost efficiencies.
T.A. Morton PaintingSacramento, CA
Journeyman Painter
01.2005 - 01.2011
Job overview
- Enhanced customer satisfaction by delivering timely completion of projects, maintaining a clean workspace, and providing professional communication.
- Increased efficiency with advanced surface preparation skills, including sanding, caulking, and masking.
- Maintained exceptional attention to detail for intricate designs or patterns, resulting in increased client referrals.
- Ensured lasting quality of work by properly cleaning, storing, and maintaining all painting equipment and supplies.
- Increased repeat business through excellent customer service skills that fostered trust between clients and the company.
- Elevated company reputation through consistent delivery of high-quality workmanship, resulting in increased referrals and new business opportunities.
Education
Union Mine High SchoolEl Dorado, CA
High School Diploma
05.2008
University Overview
Folsom Lake CollegeFolsom, CA
No Degree from Mathematics
05.2026
University Overview
Skills
- Excellent Communication
- Exceptional Customer Service
- Attention to Detail
- Food and Beverage Upselling
- Warm and Friendly
- Order Accuracy
- Strong Work Ethic
- High Energy and Stamina
- Team Player
- Punctual and Dependable
- Flexible Schedule
Timeline
Journeyman Painter
Alan Bayless
01.2017 - 01.2022
Food and Beverage Server
Acrobat Outsourcing
10.2012 - 10.2017
Shift Manager
Virginia Aguirre/Arco AMPM
09.2012 - 09.2016
Journeyman Painter
T.A. Morton Painting
01.2005 - 01.2011
Union Mine High School
High School Diploma
Folsom Lake College
No Degree from Mathematics