LEAHNETTA ROBINSON
Atlanta,GA
Summary
Self-motivated Virtual Assistant with strong organization and project management skills. Coordinating multiple, concurrent tasks efficiently and with attention to detail. Strong communication with all levels of workforce, from business executives to hourly workers.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Virtual Assistant/Account Manager
LENA Vacation Home Network
Atlanta, GA
07.2024 - Current
- Organize and manage calendars, appointments, and travel arrangements for clients.
- Manage customer inquiries through email and telephone communication.
- Assists in the development of marketing materials such as brochures and flyers.
- Analyze customer feedback surveys to identify areas needing improvement in service delivery.
- Proofreads documents for accuracy prior to final submission to clients.
- Provides administrative support to ensure efficient operation of the office.
- Maintain filing and recordkeeping systems with efficiency and accuracy.
- Answer telephone and emails, replying to customer and vendor inquiries and issues quickly and effectively.
Lead Preschool Teacher
Goddard School
Atlanta, GA
05.2023 - Current
- Planned and implemented developmentally appropriate activities to meet the physical, emotional, intellectual and social needs of children
- Facilitated parent-teacher conferences when needed in order to discuss student progress or areas needing improvement
- Attended professional development workshops to stay current on best practices in early childhood education
- Maintained daily records of individual activities, behaviors, meals and naps
- Developed well-managed classroom of 17 children
Assistant Property Manager
First Communities
Atlanta, GA
08.2021 - 02.2023
- Worked closely with the Property Manager to ensure efficient and effective management of the rental property
- Marketed property to prospective tenants by giving tours and pointing out key features
- Handled resident complaints and expedited maintenance requests
- Developed strong, professional relationships with residents by delivering exemplary service and engagement
- Processed move-outs by completing final walkthrough, collecting keys, inspecting unit condition and preparing documentation for accounting purposes
- Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals
Lead Preschool Teacher
Primrose School
03.2015 - 08.2021
- Oversaw the assistant teachers and support staff, providing guidance, and ensuring they follow appropriate protocols
- Monitored the progress of each child, conducting assessments, and communicating with parents or guardians about their child's development
- Delivered engaging and developmentally appropriate lessons, teaching basic skills like colors, shapes, numbers, and letters, and fostering a love for learning
Case Manager
Dept of Human Resources
07.2009 - 12.2014
- Maintained detailed case notes and documentation, including progress reports and compliance records, to meet program and regulatory requirements
- Connected clients with community resources and organizations that can provide additional assistance, such as food banks, housing support, and legal services
- Conducted initial assessments to determine clients' eligibility for TANF and their specific needs, including employment, education, and social services
Education
Real Estate School -
Aceable Agent Online
04.2024
Bachelor of Science -
University of Montevallo
05.2009
Skills
- Event Coordination
- Clear Communication
- Invoice Processing
- Attention to Detail
- YARDI & OneSite CRM
- Preparing Contracts
- Solution Focused
- Meeting Deadlines
- Calendar Management
- Problem-solving aptitude
Certification
CPR Certification, 9/2025
Activities
- Painting
- Hiking
- Candle making
References
References available upon request.
Timeline
Virtual Assistant/Account Manager
LENA Vacation Home Network
07.2024 - Current
Lead Preschool Teacher
Goddard School
05.2023 - Current
Assistant Property Manager
First Communities
08.2021 - 02.2023
Lead Preschool Teacher
Primrose School
03.2015 - 08.2021
Case Manager
Dept of Human Resources
07.2009 - 12.2014
Real Estate School -
Aceable Agent Online
Bachelor of Science -
University of Montevallo