Seeking to apply my detailed oriented talents and adaptable personality to fulfill the company's needs. Possess skills in customer service for over 20 years.
Work History
Barber
7 Years 9 Months
18/8 Fine Mens Salon | 01.2019 - Current
Assist front desk, which includes, scheduling appointments through phone, online, and email
Listen to guest needs and perform advanced level haircutting services
Maintain a high level of sanitation throughout salon
Perform station sanitation checks
Train new stylists on grooming services
Operations Manager, Salon Experience Manager
11 Years 1 Month
18/8 Fine Mens Salon | 09.2015 - Current
Manage front desk, which includes, scheduling appointments through phone, email, and online.
Managed Schedule for staffing and stylist guest schedules
Assisted in payroll, and business banking working directly with owner
Maintained salon and retail inventory
Train all new hires on hospitality, verbage, and operating systems
Hire and train on salon culture, policies, and procedures
On-boarding paperwork
Phone screen and interview potential employees
Laboratory Assistant 2
Aurora Health Care | 08.2019 - 01.2014
Complex problem solving
Liaison between Aurora and outside providers, accurately entering patient information in multiple computer systems
Assisted in coordinating schedules; helped resolve scheduling conflicts
Attend departmental meetings and administrative meetings to coordinate lab services
Trained and assisted lab assistant 1
Laboratory Assistant 1
2 Months
Aurora Health Care | 06.2005 - 08.2005
Maintained area by cleaning, washing, sterilizing, and distributing supplies, documented information on daily logs
Prepared patient specimens for testing or transport, and delivered specimens to correct departments
Entered patient demographics into multiple computer systems
Used hospital tube system and multiple phone line system
Pharmacy Technician
2 Years 7 Months
Aurora Health Care | 01.2003 - 08.2005
Accurately enter patient information into computer system, working in a detailed manner
Count and fill prescriptions, keeping all inventory and stock shelves
Handle cash register, and daily accounting
Adept at verifying the prescription and setting price based off insurance information, calling insurance and doctor offices