LEAH W. POWELL

Clients include: WRG Texas and Bialek Environments

• Design Services - deliver space planning, furniture specification and bid specification & packaging.
• Project Coordination Services - Oversee delivery and installation of furniture, timesheet tracking, punch list and final walk-through with client.
• Site Verification Services - Documentation of site conditions, field measurements, furniture inventory. As-built drawings provided.
• Training & Consulting Services - Software training, process development and efficiency training for furniture dealership designers.
• Communicate effectively with clients throughout entire project lifecycle, keeping them informed of progress updates or any potential issues that arise.
• Develop and maintain strong working relationships with clients, leading to repeat business and referrals.

• Delivered space planning, furniture specification, project coordination and site condition verification for dealerships throughout the region.
• Provided training on product details & furniture specification to Inscape reps and dealerships within my region, as well as new Inscape showroom designers.
• Managed Dallas showroom, including showroom tours to potential clients.
• Optimized visual communication skills for relating design concepts to remote dealerships throughout the region.

Challenged to rebuild a department that had diminished from 12 designers to 3, re-establish morale, streamline processes to improve efficiency and accuracy of the department.

• Worked with Senior Management and Human Resources, to recruit and train 9 designers
• Spearheaded team building and incentive programs to enhance morale within the department.
• Developed more efficient ways of scheduling projects, track billable time, and track project progress.
• Developed training programs for turnkey and proprietary software, which resulted in improved efficiency and reduced training time by 50%.
• Developed documents and procedures to ensure the accuracy of the information that is communicated between departments, which resulted in a reduction in revisions driven by miscommunication by 40%.
• Implemented processes and procedures that focused on improving the efficiency and accuracy of the design department. This resulted in a 60% reduction in errors.
• Through the analysis and re-engineering of existing workflow and procedures, documents and procedures were developed to ensure the accuracy of the information being communicated between departments, which resulted in a reduction in revisions driven by miscommunication by 40%.
• Mentored junior designers, providing guidance on design principles, techniques, and best practices to enhance their skill set.

Championed the integration of an on-site designer for one of the companies major accounts to enhance the client relationship, evaluate the process of managing churn and the accuracy of the systems furniture updates.

• Responsibilities included field verification of assets and occupancy data for each location. Updating occupancy information in CAFM software and visually communicating furniture updates to the furniture dealership.
• Played a key role in redefining the process and standards of documenting and tracking their data.

• Delivered space planning, furniture specification, project coordination and site condition verification.
• Moved to major accounts to provide the same services detailed above, but with more client facing responsibilities.
• Coordinate and oversee inventory of company assets.
• Mentoring and training of junior designers.

Assembled a team to identify the reasons for excessive client driven revisions.

• Encouraged sales team to include a designer in client meetings to better identify client needs and scope of work.
• Identified mobile solutions for designers to provide design solutions in the field.
• Reduced client driven revisions by 75%,

• Junior designer - delivered space planning and furniture specifications
• Order Administrator