Leahya Mitchell
Augusta,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Medical Assistant
Harder Family Practice
2015.10 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
Delivery Expert
Dominos Pizza Inc.
2023.01 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries.
- Enhanced operational efficiency by optimizing delivery routes using GPS technology.
- Maintained excellent communication with customers, providing updates on delivery status and answering inquiries.
- Collaborated with team members to ensure smooth workflow and fast order processing.
- Handled food orders carefully, maintaining high standards of hygiene and presentation upon arrival at the destination.
- Managed cash transactions, ensuring proper handling and reporting of payments received from customers.
Customer Service Associate
Regent Park Assisted Living & Memory Care
2015.07 - 2016.03
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Maintained high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Expedited invoice processing, ensuring accurate recording of financial transactions in accounting system.
- Aided human resources in recruiting efforts by screening resumes, scheduling interviews, and gathering feedback from hiring managers.
- Responded to inquiries from callers seeking information.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Health Information Management Associate
Lakepoint Augusta
2008.02 - 2015.07
- Implemented efficient health information management practices, resulting in improved workflow and data accuracy.
- Streamlined electronic medical record systems by optimizing organization and accessibility of patient information.
- Enhanced patient privacy protection through diligent maintenance of confidential records and adherence to HIPAA regulations.
- Ensured timely completion of medical coding tasks, contributing to improved billing processes and revenue generation.
- Conducted regular audits of health information management processes, identifying areas for improvement and implementing necessary changes.
- Upheld HIPAA regulations and standards for protecting patient information.
- Reduced medication errors by maintaining accurate documentation of administered medications.
- Enhanced patient care by administering medications according to prescribed schedules and dosages.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Education
Some College (No Degree) - General Studies
Butler County Community College
El Dorado, KSHigh School Diploma -
Circle High School
Towanda, KS05.2007
Skills
- Procedure Assistance
- EMR / EHR
- Direct Patient Care
- Equipment Sterilization
- Reliable team player / Adaptable
- CPR
- Phlebotomy / Specimen collection and processing
- Patient Flow Management
- Immunization Administration
- Diagnostic Procedures
- Inventory Management
- Patient Scheduling
Timeline
Delivery Expert
Dominos Pizza Inc.
2023.01 - Current
Medical Assistant
Harder Family Practice
2015.10 - Current
Customer Service Associate
Regent Park Assisted Living & Memory Care
2015.07 - 2016.03
Health Information Management Associate
Lakepoint Augusta
2008.02 - 2015.07
Some College (No Degree) - General Studies
Butler County Community College
High School Diploma -
Circle High School
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