Leamanaia Brown
Sunnyvale,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills—customer-oriented team member with a strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in a friendly, courteous manner. I am committed to leaving a great, lasting impression.
Overview
1
1
year of professional experience
Work History
Night Auditor
Homewood Suites Hilton
11.2021 - 07.2022
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Generated and printed daily financial reports to track hotel performance.
- Entered and updated sensitive customer information during check-ins and room changes.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Developed and maintained positive relationships with guests for satisfaction.
Education
Bachelor of Arts - Human & Health Performance: Strength Conditioning
Tabor College
Hillsboro, KS05.2024
Skills
- Financial Reporting
- Complaints Management
- Multitasking and Organization
- Balancing Transactions
- Customer Service
- Teamwork and Collaboration
- Strong Work Ethic
- Adaptability
- Professionalism
- Decision Making
Accomplishments
Deans list Fall of 2022- Fall of 2023
Additional Information
Leadership Role in Polynesian Club 2019
Residential Assistant (Tabor College)
Timeline
Night Auditor
Homewood Suites Hilton
11.2021 - 07.2022
Bachelor of Arts - Human & Health Performance: Strength Conditioning
Tabor College
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