Summary
Overview
Work History
Education
Skills
Timeline
Leana Carter

Leana Carter

Tucker,GA

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

2
2
years of professional experience

Work History

Receptionist

Jim Ellis Hyundai/Genesis of Atlanta
Atlanta , Georgia
12.2022 - 01.2025
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Verified visitors' identification cards before allowing access to the building.
  • Updated daily log book with information about visitors entering the premises.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Scheduled appointments for clients, customers, and other visitors.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Assisted with special projects assigned by management when required.
  • Monitored office supplies inventory and placed orders when necessary.
  • Responded to inquiries from internal staff members regarding office operations.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Coordinated with vendors for repairs and maintenance of office equipment.
  • Greeted visitors and provided them with assistance.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
  • Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
  • Managed company database and ensured the accuracy of contact information.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.
  • Answered and directed incoming calls using multi-line telephone system.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
  • Participated in emergency response drills and maintained knowledge of safety procedures.
  • Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
  • Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Sorted incoming mail and directed to correct personnel each day.
  • Greeted customers, answered general questions and directed to appropriate locations.

Education

High School Diploma -

College Park High School , College Park, GA
05-1988

Skills

  • Bookkeeping
  • Scheduling
  • Data entry
  • Multitasking and prioritization
  • Mail handling
  • Business operations
  • Telephone skills
  • Calendar management
  • Reception desk management
  • Professional and polished presentation
  • Phone etiquette
  • Multi-line phone system operation
  • Correspondence distribution
  • Positive and professional
  • Verbal and written communication
  • Clerical support
  • Time management
  • Call redirection
  • Customer/Client relations
  • Office supply inventory control
  • Multi-line telephone systems
  • Multi-line telephone skills
  • Spreadsheet tracking
  • Greeting and seating clients
  • Staff management
  • Organization skills
  • Customer and client relations
  • Mail distribution
  • Front desk operations
  • Multi-line telephone operation
  • Meticulous and organized
  • Office equipment operations

Timeline

Receptionist - Jim Ellis Hyundai/Genesis of Atlanta
12.2022 - 01.2025
College Park High School - High School Diploma,

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Leana Carter