Extensive experience managing and guiding Team members. Includes, but is not limited to, profit/loss, personnel, payroll, disciplinary action, A/P, A/R, parts, estimating, scheduling, sales, customer service, business development, organizational management, marketing and training. Achieved excellent communication and listening skills used in identifying and satisfactorily resolving issues that bring about positive change.
Advanced computer skills cover a wide range of programs such as Point of Sales – POS software, CCC1, QuickBooks, Excel, PowerPoint, Access, Word and more.
Prior Management experience in customer service, sales, marketing, personnel, purchasing, inventory, manufacturing, parts, and estimating has allowed me to grow and achieve a better understanding of the collision and overall business industry.
Professional with administrative expertise and strong focus on operational efficiency. Skilled in scheduling, document management, and customer service. Team-oriented, adaptable, and results-driven. Known for reliability, effective communication, and problem-solving abilities.