Leander Jones
3036 Sinclair St,TN
Summary
Possesses versatile skills with over 10 years of experience in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Professional logistics worker, equipped to excel in ground package handling. Proven ability to streamline operations, ensuring timely and accurate package processing. Known for reliability and teamwork, with skills in manual handling and basic inventory management and very productive not only working independently also as a team by using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities.
Experienced with efficient package sorting and handling. Utilizes effective time management to maintain workflow and meet deadlines. Strong understanding of safety protocols and teamwork to ensure smooth operations.
Overview
19
19
years of professional experience
Work History
Crew Person
City of Memphis Department of Public Works
06.2025 - Current
- Operated and maintained heavy equipment for street repairs and maintenance.
- Executed routine inspections of public works facilities to ensure compliance with safety regulations.
- Coordinated with team members to effectively execute waste collection and disposal operations.
- Collaborated with city officials to address public concerns regarding infrastructure maintenance services.
- Conducted inspections to ensure compliance with city regulations and safety standards.
Quality Assurance Lead
FedEx:Ground
09.2023 - Current
- Investigated variances, performed root-cause analysis and documented corrective actions to resolve complications.
- Established metrics, applied industry best practices and developed new tools and processes.
- Acted as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally.
- Communicated directly with QA team to resolve user-reported problems and questions.
- Enforced compliance with federal, state, local and internal regulations related to product quality and operational activities.
- Supported development of materials, aids and curriculum to direct staff in procedures and operations.
- Managed testing initiatives, establishing metrics, standards, methodology and necessary testing precautions and scheduling execution.
- Established new and improved QA processes by developing test processes, test cases and assigning and executing tests.
- Directed day-to-day quality assurance department activities, establishing rapport with team members to facilitate effective communication and coordination.
- Wrote, reviewed and approved documents to preserve quality assurance.
- Analyzed quality threshold metrics to compile QMS reports.
Driver
Amazon Prime Products/Job Staffing Services
08.2023 - 03.2024
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Obtained signatures from customers upon delivery of goods.
Painting Contractor/Maintenance
Fossett Paving Co
03.2022 - 08.2023
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Worked holidays and weekends depending on shifting needs of project.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Kept accurate records of paint supplies and other materials.
- Evaluated completed work for quality and adherence to standards and client requirements.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Collected, arranged, and input information into database system.
Quality Assurance Coordinator
STABILT AMERICA /RANDSTAD
11.2018 - 06.2022
- Drafted reports on quality verification activity outcomes, presenting findings to decision-makers and recommending response efforts.
- Evaluated accuracy of existing quality assurance measurement techniques, implementing improvements to increase efficacy and reduce errors.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Analyzed quality and performance data to support operational decision-making.
- Developed educational materials used to train staff on QA standards.
- Executed quality improvement research and studies.
- Assisted with quality control audits.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Spearheaded programs to keep production processes in line with industry standards.
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Implemented new quality assurance and customer service standards.
Quality Control Engineer
Memphis Contract Packaging Inc.
02.2014 - 09.2021
- Utilized calibration software to detect and adjust variances in customer-facing products within prescribed tolerances.
- Performed quality control audits on pre-production supply chain, verifying continuity of raw materials.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
- Developed and implemented procedures to meet product quality standards.
- Performed routine maintenance and calibration on testing equipment.
- Reviewed production processes and identified potential quality issues.
- Conducted investigations into questionable test results.
- Inspected items and compared against standards to meet regulatory requirements.
- Conducted data review and followed standard practices to find solutions.
Jailer
CCA (Hardeman County Jail)
08.2013 - 02.2018
- Also was part of the armed transportation of inmates to and from court and hospital, etc
- Recorded data, and made daily reports of activities and duties each day
- Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
- Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Improved overall facility cleanliness with thorough inspections and adherence to sanitation guidelines.
- Handled intake processing efficiently, ensuring all necessary paperwork was completed accurately and promptly.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Conducted thorough searches of cells, common areas, and visitors'' belongings according to established security procedures preventing contraband entry into the jail facility.
- Maintained a safe and secure environment by enforcing strict adherence to facility policies and procedures.
- Documented prisoner identification, charges and inmate disturbance incidents.
- Reduced inmate altercations through effective communication and conflict resolution strategies.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
- Utilized weapons, handcuffs, and physical force to maintain discipline and order among prisoners.
- Collaborated with fellow jailers to maintain order within the facility, effectively managing challenging situations as they arose.
- Managed 100 inmates
Security Officer
G4S Security Solutions
02.2011 - 03.2014
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while Making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on propMaty damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- maintained and patrol several areas on the worksite over 10 buildings
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Responded quickly to emergency situations to assess and deflect issues.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Issued access cards to authorized personnel to monitor access points.
Quality Control Technician
Kroger Distribution
07.2007 - 03.2013
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Proposed corrective actions to address recurring quality issues.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
- Created testing protocols to be used across product lines.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
- Collected and analyzed data to measure effectiveness of quality control processes.
Education
Associate of Applied Science - Graphic Design
Southern New Hampshire University
Hooksett, NH03-2028
High School Diploma -
Kingsbury High School
Memphis, TN05-2005
Skills
- Relational database management
- User acceptance testing
- Version control systems
- Software development lifecycle
- Load testing
- Problem documentation
- QMS
- Key performance indicator tracking
Accomplishments
Honorable Discharge from us military
Affiliations
- HONORABLE DISCHARGE FROM US AIRFORCE
Other Skills
- Driving, Buses, Box Trucks, Tractors, Heavy Equipment, Some Forklifts. At least 2 years experience. (No Certifications)
- Distribution, Picking / Packing, Scanning
- Security Administration, Patrol Officer, Armed & Unarmed Security.
- Retail, Sales, Customer Service, Stocking, Unloading Receiving and custodial services.
- CPR Training
- Lawn Care Specialist, Cutting lawn, shaping hedges, pest control, lawn treatment etc.
- Food Services, Distribution, assembly, and cooking.
- F Endorsements
Timeline
Crew Person
City of Memphis Department of Public Works
06.2025 - Current
Quality Assurance Lead
FedEx:Ground
09.2023 - Current
Driver
Amazon Prime Products/Job Staffing Services
08.2023 - 03.2024
Painting Contractor/Maintenance
Fossett Paving Co
03.2022 - 08.2023
Quality Assurance Coordinator
STABILT AMERICA /RANDSTAD
11.2018 - 06.2022
Quality Control Engineer
Memphis Contract Packaging Inc.
02.2014 - 09.2021
Jailer
CCA (Hardeman County Jail)
08.2013 - 02.2018
Security Officer
G4S Security Solutions
02.2011 - 03.2014
Quality Control Technician
Kroger Distribution
07.2007 - 03.2013
High School Diploma -
Kingsbury High School
Associate of Applied Science - Graphic Design
Southern New Hampshire University