Leander Osuna
Verona,WI
Summary
Dependable professional ready to embrace new challenges, provide assistance to diverse customers, and collaborate effectively with team members. Known for patience and consideration in times of need, coupled with the ability to thrive in fast-paced environments. I excel in teamwork, adapting to the needs of others while maintaining a proactive and flexible approach. Enjoy working collaboratively and adept at accommodating to various situations to ensure a positive and efficient work environment.
Overview
2
2
years of professional experience
Work History
Bilingual Cashier/Donation Attendant
Goodwill
Verona, Wisconsin
05.2022 - Current
Responsibilities as a cashier:
- Efficiently and accurately process customer transactions at the register, handling cash, credit, and other forms of payment.
- Provide excellent customer service by greeting customers, addressing inquiries, and resolving issues in a friendly and professional manner.
- Maintain a clean and organized sales floor by restocking shelves, arranging merchandise, and ensuring a neat and inviting shopping environment.
- Merchandise new goods as they are produced, ensuring proper display and visibility to attract customer attention.
- Answer customer questions and provide assistance, guiding them through the checkout process and offering product information when needed.
Responsibilities as a Donation attendant:
- Assist customers with loading purchased furniture into their vehicles and provide excellent customer service.
- Greet individuals at the door and aid them in unloading donated items from their cars, ensuring a positive donation experience.
- Organize new donations into specified categories, ensuring a well-maintained and orderly donation area.
- Price newly received goods in accordance with established guidelines and procedures.
- Compact and dispose of trash, ensuring a clean and sanitary work environment.
Education
High School Diploma -
Verona Area High School
Verona, WI06-2024
Skills
My Skills:
- Strong customer service skills with a friendly and approachable demeanor
- Professional appearance and demeanor
- Fluency in English and Spanish to assist a diverse range of people
- Active listening skills to understand customer needs
- Eagerness to acquire new skills and knoledge
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Team player with a willingness to assist coworkers as needed
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Bilingual Cashier/Donation Attendant
Goodwill
05.2022 - Current
High School Diploma -
Verona Area High School