Leandra Magnone
Flushing,NY
Summary
Patient care professional with extensive experience in coordinating healthcare services. Known for strong organizational skills, effective communication, and ability to adapt to changing circumstances. Excel in team collaboration, ensuring seamless patient experiences and achieving optimal outcomes. Skilled in managing patient records, scheduling, and liaising between patients and medical staff. Reliable and focused on delivering high-quality patient care.
Overview
16
16
years of professional experience
Work History
Patient Care Coordinator
The Endoscopy Center Of Queens/ Brook Plaza Ambulatory Surgical Center
06.2024 - 07.2025
- Managed facility operations, ensuring timely opening and closing procedures.
- Greet patients upon arrival & collect documents appropriate to registration
- Register & admit patients- Create new patient charts, confirm/update patient information, and have patients sign documents
- Coordinated efforts to generate and secure necessary authorizations for patient testing to ensure compliance.
- Designed and implemented anesthesia billing packets, enhancing efficiency in billing operations.
- Facilitated collection of copayments and patient balances to ensure financial accuracy.
- Managed incoming phone calls and efficiently directed patients to relevant departments.
- Managed scheduling and catering for company lunches, ensuring a seamless dining experience for all attendees.
- Coordinated patient procedures and managed physician schedules to optimize clinic workflow.
Surgery Scheduling Coordinator
The New York Center For Facial Plastic & Laser Surgery
10.2022 - 06.2024
- Facilitated patient check-in process and directed individuals to appropriate rooms for timely meetings with physicians.
- Facilitated communication by answering calls and transferring inquiries to appropriate personnel.
- Evaluated patient eligibility and coordinated scheduling for necessary procedures and surgical interventions.
- Executed appointment scheduling and facilitated payment transactions for patients via Clover, ensuring streamlined operations.
- Coordinated retrieval and organization of patient records in response to requests from medical staff and patients.
- Facilitated collection of lunch and beverage orders and executed food procurement.
- Managed patient inquiries related to surgery scheduling, providing timely and accurate information.
Front Desk Medical Receptionist
Bayside Dermatology Center
10.2020 - 10.2022
- Assisted patients upon arrival by greeting them and guiding them to their respective areas for timely consultations.
- Facilitated communication by answering calls and routing them to designated parties.
- Organized appointment scheduling and managed payment processing for patients using Clover.
- Facilitated processing of patient record requests to support healthcare operations and patient care.
- Managed patient scheduling to optimize office workflow and reduce wait times.
- Coordinated insurance verification processes, ensuring accurate patient billing and coverage information.
Medical Receptionist
Pediatric Dermatology, A Division Of ProHealth
01.2016 - 12.2018
- Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data.
- Managed incoming phone calls and directed them to the appropriate departments.
- Maintained patient accounts by obtaining, recording, and updating personal and financial information.
- Organized and managed appointment scheduling through in-person interactions and telephone communications.
- Processed payments from patients for co-pays and uninsured visits.
- Achieved timely insurance verifications and successful prior authorizations to enhance patient care.
- Maintained and managed patient records.
Administrative Assistant
Paula Garces Productions
01.2010 - 12.2018
- Answered phones and transferred to the appropriate party.
- Assisted with daily duties.
- Filed paperwork, mail, bills and charts.
- Scheduled meetings for the conference room.
- Helped to maintain a clean and orderly work area and conference room.
Education
Graduated - Professional Culinary Arts
The International Culinary Center
SoHo, NY09.2014
Associates - Business Administration
Queensborough Community College
Oakland Gardens, NY05.2013
High School Diploma - undefined
Francis Lewis High School
Fresh Meadows, NY06.2010
Skills
- Front desk
- Medical records
- Filing
- Insurance verification
- Customer service
- Administrative experience
- Organizational skills
- Medical Receptionist
- Medical Scheduling
- Medical Office Experience
- Multi-line Phone Systems
- Culinary Experience
- EMR Systems
- Patient Care
- HIPAA Authorizations
- Time management
- Driving
- Data entry
- Typing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Patient Care Coordinator
The Endoscopy Center Of Queens/ Brook Plaza Ambulatory Surgical Center
06.2024 - 07.2025
Surgery Scheduling Coordinator
The New York Center For Facial Plastic & Laser Surgery
10.2022 - 06.2024
Front Desk Medical Receptionist
Bayside Dermatology Center
10.2020 - 10.2022
Medical Receptionist
Pediatric Dermatology, A Division Of ProHealth
01.2016 - 12.2018
Administrative Assistant
Paula Garces Productions
01.2010 - 12.2018
High School Diploma - undefined
Francis Lewis High School
Graduated - Professional Culinary Arts
The International Culinary Center
Associates - Business Administration
Queensborough Community College