Leandra Priestly
Houston
Summary
Dedicated Waitress and Lead Behavioral Technician with proven expertise in driving customer satisfaction and managing behavioral health initiatives. Achieved improved patient outcomes through tailored treatment plans and effective team management. Committed to supporting team goals and delivering reliable service in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Behavioral Technician
Life Skills Autism Academy
Katy
10.2023 - Current
- Conducted functional behavior assessments to identify the underlying causes of challenging behaviors, allowing for targeted intervention strategies.
- Improved client outcomes by implementing individualized behavior plans and interventions.
- Collaborated with a multidisciplinary team to develop comprehensive treatment goals, leading to better client progress.
- Provided one-on-one support and guidance for clients in various settings, promoting generalization of learned skills.
- Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
- Maintained accurate data collection on client progress, facilitating analysis and adjustments to treatment plans for improved outcomes.
- Established rapport with clients, enhancing trust and engagement in therapeutic activities to support their progress.
- Assisted in creating visual schedules and other environmental supports that facilitated client independence and self-regulation Implemented social skills training groups, increasing peer interaction opportunities for clients.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Adapted therapy materials based on individual needs, ensuring accessibility for all clients regardless of ability level or learning style.
- Utilized discrete trial teaching methods to break down complex tasks into manageable steps for clients'' learning success.
- Mentored new Behavioral Technicians by providing feedback on their performance and sharing best practices from my own experiences.
- Developed training materials for new staff on autism behavior strategies.
Registered Behavior Technician
Life skills autism academy
Katy
02.2021 - Current
- Led clients with autism aged 2-19 to achieve greater independence in their home and community
- Worked directly with clients in the field, observed behavior, collected data on independent success, calculated and reported results to employer and client guardians daily
- Trained teachers and guardians in four functions of behavior, implemented behavioral goals, modeled teaching strategies to enhance understanding
- Communicated with clients, employers, and schedulers daily using Microsoft Outlook, text messaging, and phone calls to ensure coordination and support
- Volunteered at autism walks to support community awareness initiatives.
Waitress/ Bartender
Chili's Bar & Grill
02.2019 - Current
- Delivered attentive service to patrons, managing seating, orders, and special requests to foster a welcoming environment
- Greeted guests warmly upon arrival to create a welcoming atmosphere.
- Explained daily menu offerings, drink specials, and seasonal items and recommended options based on customer preferences
- Memorized menu items and provided detailed answers on ingredients, nutritional value, and preparation methods to enhance guest experience
- Recorded or memorized orders for each table and entered into computer system
- Calculated and processed final bill, including splitting checks, running credit cards, or providing accurate change for cash payments
- Trained new servers on company values, culture, and policies to ensure consistent service standards
Cashier/cook
ZDT'S Amusement Park
05.2016 - 11.2018
- Supported customers in locating items and addressing inquiries to enhance shopping experience
- Collected payment for customer purchases
- Greeted all customers and provided prompt and friendly service
- Prepared food according to guests' preferences to ensure satisfaction
- Guided children in counting money to facilitate learning and skill development
Lifeguard
Schlitterbahn Waterpark
05.2015 - 08.2015
- Monitored students in water to prevent accidents and maintain safety.
- Demonstrated proper swimming procedures and techniques to enhance student understanding and safety
- Taught students swimming strokes, improving their confidence and proficiency in water
- Monitored students in water to ensure safety and prevent accidents during lessons.
Education
High School Diploma -
Houston Community College
Houston, TX06-2026
Skills
- Behavior analysis
- Behavior modification
- Intervention planning
- Reinforcement strategies
- Trial teaching
- Toilet training
- Data gathering
- Organization
- Multitasking
- Self-management
- Verbal communication
- Creative thinking
- Social development
Accomplishments
Completing safety care training to provide support for clients with intense behaviors.
Working under/ with the Fsm to complete scheduling and client profiles on Careconnect.
Certification
- RBT - Registered Behavior Technician
- Cpr
- Safety Care Training
- Tricare Certified
Timeline
Lead Behavioral Technician
Life Skills Autism Academy
10.2023 - Current
Registered Behavior Technician
Life skills autism academy
02.2021 - Current
Waitress/ Bartender
Chili's Bar & Grill
02.2019 - Current
Cashier/cook
ZDT'S Amusement Park
05.2016 - 11.2018
Lifeguard
Schlitterbahn Waterpark
05.2015 - 08.2015
High School Diploma -
Houston Community College