LEANDREA ROBINSON
Pelzer,SC
Summary
A gifted individual who is capable of managing the administrative, operational, and outreach program functions. Takes on a variety of roles to achieve a wide range of objectives. Prepared to use six years of expertise to take on new professional challenges with a company that is focused on growth? A recruiter who is experienced in building and establishing relationships with internal team members, firms, and applicants in order to fill open technical positions in a timely manner with individuals that are the best fit. Capable of going through resumes, assessing whether or not applicants meet eligibility requirements, and conducting skill evaluations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Contract Recruiter
South Carolina state commission. Columbia SC
03.2022 - Current
- Design and implement an overall recruiting strategy.
- Develop and update job descriptions and job specifications.
- Prepare recruitment materials and post jobs to appropriate job boards/newspapers/colleges etc.
- Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
Academic Coordinator
Greenville Technical College
GREENVILLE , SC
01.2019 - 01.2021
- Connect students with college and community resources as needed to improve their chances of academic and personal success
- Plan, coordinate, implement, and evaluate the delivery of services provided to students in the African American Male Scholars Initiative Program
- Ensure services and activities provided to students are documented in the BLUMEN database; monitor student academic performance in STARFISH; utilize Civitas to monitor student’s persistence predictions; and develop appropriate intervention strategies to solve problems as needed
- Monitor monthly expenditures by properly documenting all expenses in an annual budget book.
Director of Emergency Services
AmeriCorps/Greenville Technical College
Greenville , SC
01.2017 - 01.2019
- facilitated and executed student activities, workshops, meetings, and special events; maintained accurate recordkeeping and documentation of students; Assisted in the development of goals and objectives for student support
- Received and recorded food donated to the Caring Corner Food Pantry; conducted inventories as needed.
- Caring Corner and the Financial Education Center implemented policies and procedures for financial stability with Caring Corner.
- improved realization of organizational objectives by effectively communicating department goals, organizational objectives, and industry trends.
- investigated practical and theoretical issues facing emergency services and identified effective resolutions.
- kept informed of activities or changes that could affect the likelihood of emergencies, factors that could affect response efforts, and details of plan implementation.
Customer Service Manager
VERIZON WIRELESS
GREENVILLE , SC
01.2010 - 01.2014
- I assessed customer service staff activities and provided them with regular performance-related feedback.
- ensured customer calls were handled professionally.
- conducted meetings with managers to discuss process improvements and issues.
- maintained records of customer interactions, transactions, comments, and complaints; followed up with customers to ensure their technical issues were resolved.
- introduced higher standards for customer service and increased efficiency by streamlining operations.
- supervised employees and assessed their performances to determine training needs and define accurate plans for decreasing process lags.
- assumed ownership over team productivity and managed workflow to meet or exceed quality service goals.
Head Start Family Advocate
SHARE
GREENVILLE , SC
01.2008 - 01.2010
- Head Start/Early Learning families received support based on the assessed need via home visits, parent conferences, written materials, and informal personal and telephone contacts.
- managed a heavy caseload using well-developed time management, organizational, and task prioritization skills.
- identified available community resources and programs for families of disabled children.
- collaborating with families to assist in growth, development, and education to increase potential.
- I visited the homes of families and maintained appropriate contact as directed by agency procedures.
Childcare Lead Teacher
GATEWAY ACADEMY
GREENVILLE , SC
01.2006 - 01.2008
- communicated necessary information to students, colleagues, and parents regarding student progress and student needs; established and communicated clear objectives for all learning activities.
- helped new preschool children get used to classes by giving one-on-one support.
- increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- used coordination and planning skills to achieve results according to schedule.
Education
BACHELOR OF SCIENCE - Business Administration, Legal Studies
Strayer University
2009
Skills
- Service Rates Establishment
- Interdepartmental Functions Coordination
- Service Utilization Improvements
- Employee Work Scheduling
- Employee Recruitment and Hiring
- Training Program for Employees
- Disaster Response
- Operational Records Maintenance
Certification
2005
Greenville Technical College Greenville, SC
Human Resource Generalist Certificate
Communication
https://youtu.be/Ou6NqcqwnH8
Affiliations
Chair of Circles Services Resource Team (Circles USA).
Board Member of SC Child Well-being Coalition Community.
Timeline
Contract Recruiter
South Carolina state commission. Columbia SC
03.2022 - Current
Academic Coordinator
Greenville Technical College
01.2019 - 01.2021
Director of Emergency Services
AmeriCorps/Greenville Technical College
01.2017 - 01.2019
Customer Service Manager
VERIZON WIRELESS
01.2010 - 01.2014
Head Start Family Advocate
SHARE
01.2008 - 01.2010
Childcare Lead Teacher
GATEWAY ACADEMY
01.2006 - 01.2008
BACHELOR OF SCIENCE - Business Administration, Legal Studies
Strayer University
2005
Greenville Technical College Greenville, SC
Human Resource Generalist Certificate
Communication
https://youtu.be/Ou6NqcqwnH8
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