Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Leandro Andrade

Plantation,FL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Motor Coach Operator

Drury Inn & Suites
03.2024 - 03.2025
  • Enhanced passenger satisfaction by providing safe and timely transportation services.
  • Conducted regular safety training sessions for new hires or returning employees, instilling the importance of adherence to company standards and regulations.
  • Supported company initiatives for environmental sustainability, adopting eco-friendly driving habits that reduced carbon emissions.
  • Adapted quickly to unforeseen circumstances such as road closures or detours, making necessary adjustments without compromising safety or timeliness goals.
  • Promoted teamwork among fellow operators, sharing best practices for safe driving techniques and efficient routes.
  • Served as a positive ambassador for the company, promoting its brand and services to potential customers during in-person interactions or through social media platforms.
  • Assisted passengers with special needs, ensuring a comfortable and accessible travel experience for all customers.
  • Ensured smooth operations, conducting thorough pre-trip inspections and addressing maintenance issues promptly.
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Received excellent customer reviews for friendly, punctual transport services.

Grocery Supervisor

Walmart
02.2017 - 03.2024
  • Implemented loss prevention strategies to reduce shrinkage levels within the department consistently over time.
  • Monitored product quality on shelves daily, removing expired or damaged items for proper disposal or return to suppliers when applicable.
  • Collaborated with other department supervisors to achieve overall store goals and objectives.
  • Developed strong relationships with vendors to ensure timely product delivery and improve stock availability.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Streamlined store operations through strategic planning and efficient use of resources.
  • Improved customer satisfaction by addressing concerns promptly and providing exceptional service.

Overnight Supervisor

Sam's Club
06.2010 - 02.2017
  • Promoted a safe work environment by enforcing compliance with company policies and safety regulations.
  • Improved overall store efficiency by effectively managing and delegating tasks to overnight team members.
  • Scheduled staff, planned budget and revised schedule to meet business needs and minimize cost.
  • Managed time-sensitive tasks such as promotional set-ups or end-of-season markdowns, allowing for seamless transitions between sale periods.
  • Evaluated employee progress towards individual goals as well as overall team performance metrics, using data-driven insights to inform decision-making processes related to staffing assignments or performance management initiatives.
  • Implemented company loss prevention and security policies during after hours and encouraged employees to adhere to safety policies and procedures to reduce threats.
  • Ensured product availability by overseeing accurate inventory counts and timely restocking efforts.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
  • Supported inventory accuracy, assisting in periodic stock counts and audits.
  • Assessed equipment for damage, wear, battery life, and fluid levels.

Education

High School Diploma -

CENTRAL HIGH SCHOOL
Providence, RI
06-2001

Skills

  • Vehicle inspection proficiency
  • Adaptive decision making
  • Defensive driving
  • Emergency response readiness
  • Hospitality and accommodation
  • Passengers endorsement
  • Time management
  • Customer service
  • Multitasking and organization
  • Commercial driving
  • CDL Class A
  • Radio communications
  • Warehouse safety
  • Forklift operator certification
  • Order picking and processing
  • Store operations
  • Stock rotation
  • Employee training

Accomplishments

  • Supervised team of 15 staff members.

Certification

  • Licensed CDL CLASS A with passenger endorsement
  • Forklift operator certification

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Limited Working

Timeline

Motor Coach Operator

Drury Inn & Suites
03.2024 - 03.2025

Grocery Supervisor

Walmart
02.2017 - 03.2024

Overnight Supervisor

Sam's Club
06.2010 - 02.2017

High School Diploma -

CENTRAL HIGH SCHOOL

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Leandro Andrade