Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Leandro Da Silva

Clifton

Summary

Detail-oriented and customer-focused professional with over four years of experience in dynamic, fast-paced environments. Proven ability to manage multiple responsibilities efficiently while maintaining high standards of accuracy and service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
06.2025 - Current
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Used POS system to accurately enter orders and process payments.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Controlled line and crowd with quick, efficient service.

Barista

Nordstrom Cafe
07.2023 - 05.2024
  • Processed customer transactions and beverage orders with speed and accuracy, ensuring exceptional service delivery.
  • Maintained compliance with cash handling protocols, achieving consistent register accuracy.
  • Fostered a welcoming environment through effective interpersonal communication.
  • Utilized strong organizational and time management skills to uphold cleanliness standards and optimize workflow during peak hours.
  • Ensured adherence to operational procedures and safety standards.

Barista

Starbucks
11.2021 - 04.2023
  • Delivered personalized customer service in a high-volume setting, consistently meeting quality and efficiency standards.
  • Prepared a range of specialty beverages while maintaining strict standards for quality, hygiene, and presentation.
  • Collaborated with team members to streamline operations and improve service outcomes.
  • Employed time management skills to balance simultaneous tasks while maintaining order accuracy and speed.
  • Organized inventory and contributed to store readiness through structured closing/opening routines.

Barista

Starbucks
11.2021 - 04.2023
  • Delivered personalized customer service in a high-volume setting, consistently meeting quality and efficiency standards.
  • Prepared a range of specialty beverages while maintaining strict standards for quality, hygiene, and presentation.
  • Collaborated with team members to streamline operations and improve service outcomes.
  • Employed time management skills to balance simultaneous tasks while maintaining order accuracy and speed.
  • Organized inventory and contributed to store readiness through structured closing/opening routines.

Camp Counselor

CYO Summer Camp
06.2018 - 08.2020
  • Supervised daily camp activities, ensuring camper safety and engagement in a structured environment.
  • Designed and facilitated educational and recreational programs that supported learning and development.
  • Acted as a key liaison between campers, parents, and staff, maintaining open communication and responsiveness.
  • Applied organizational skills to develop and manage daily schedules and activity transitions efficiently.
  • Demonstrated adaptability and time management in overseeing multiple groups and responsibilities.

Education

Bachelor of Arts - Educational Foundations for Elementary Teachers

Montclair State University
05.2023

Skills

  • Advanced Computer Literacy
  • Data Entry
  • Cloud-Based File Management
  • Customer Service
  • Verbal Communication
  • Organization
  • Time Management
  • Team Collaboration
  • Leadership
  • Adaptability in High-Stress Environments

Certification

CPR - AED - First Aid

Languages

Portuguese - Conversational

Timeline

Barista

Starbucks
06.2025 - Current

Barista

Nordstrom Cafe
07.2023 - 05.2024

Barista

Starbucks
11.2021 - 04.2023

Barista

Starbucks
11.2021 - 04.2023

Camp Counselor

CYO Summer Camp
06.2018 - 08.2020

Bachelor of Arts - Educational Foundations for Elementary Teachers

Montclair State University

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