Summary
Work History
Education
Skills
Personal Qualities
Personal Information
Languages
Interests
Timeline
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Leandro Ferreiro

Miami Beach,FL

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Work History

Sales Associate

Ross
  • Provided personalized service to customers, increasing satisfaction and return visits.
  • Handled cash register, returns, and daily closing tasks.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Sales Associate

Publix
  • Provided personalized service to customers, increasing satisfaction and return visits.
  • Handled cash register.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Associate of Arts - Pre-Medical Science/Dentistry

Miami Dade College
Miami, FL

High School Diploma -

Miami Beach Senior High School
Miami Beach, FL
06.2025

Skills

  • Bilingual: Spanish & English
  • Adobe Photoshop
  • Canva
  • Customer Service
  • Microsoft Office
  • Google Workspace
  • Time Management
  • Team Collaboration
  • Effective communication
  • Responsibility
  • Punctuality
  • Ability to learn quickly

Personal Qualities

  • Sociable and friendly
  • Competitive and motivated
  • Dependable and organized
  • Creative problem solver

Personal Information

Age: 18

Languages

Spanish
Native or Bilingual
English
Professional Working

Interests

  • Watching Movies and TV Shows
  • Video Gaming
  • Reading
  • Gym Workouts
  • Personal Development and Self-Improvement

Timeline

Sales Associate

Ross

Sales Associate

Publix

Associate of Arts - Pre-Medical Science/Dentistry

Miami Dade College

High School Diploma -

Miami Beach Senior High School
Leandro Ferreiro