Leandro Joa Morales
Tampa,FL
Summary
Experienced and adaptable engineering professional with a background at The Ritz-Carlton Residences Tampa, where I led system troubleshooting, project coordination, and cost-saving sustainability initiatives. Skilled in optimizing operations, improving efficiency, and maintaining high standards in fast-paced environments. Known for a hands-on approach, strong problem-solving abilities, and effective team collaboration. Now seeking to apply my transferable skills in a new role focused on innovation, operational excellence, and strategic project support.
Highly adaptable with experience in customer relations, claims handling, and warranty compliance.
Overview
2
2
years of professional experience
Work History
Engineer IV
The Ritz-Carlton Residences Tampa
03.2024 - Current
- Assisted in design and development of engineering projects, gaining hands-on experience with industry tools.
- Collaborated with team members to troubleshoot technical issues, enhancing problem-solving skills.
- Participated in project meetings, contributing ideas and feedback for continuous improvement.
- Documented engineering processes and findings, improving knowledge sharing within the team.
- Learned safety protocols and best practices to maintain a secure work environment.
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Developed cost estimates and project specifications for proposals.
- Conducted rigorous quality control checks, ensuring all engineering projects met internal and external quality standards.
- Supported junior engineers through mentorship, offering guidance on complex problem-solving and technical skills development.
- Conducted feasibility studies for new projects, providing detailed analysis and recommendations that informed leadership decisions.
- Collaborated with other departments to facilitate successful project completion.
- Verified construction documentation to meet client requirements and vision.
- Conducted research to identify and evaluate new technologies and concepts.
- Led engineering teams to successfully complete projects on time.
- Implemented automated systems to improve accuracy and efficiency of engineering processes.
- Coordinated cross-departmental communication to streamline project execution and reporting.
- Assisted in daily operations, ensuring efficient workflow and team collaboration.
- Coordinated scheduling of staff shifts, optimizing resource allocation for peak times.
- Developed strong working relationships with staff, fostering a positive work environment.
- Negotiated with suppliers to secure better pricing, reducing operational costs.
- Conducted routine maintenance on HVAC systems to ensure optimal performance and resident comfort.
- Processed warranty claims efficiently, ensuring compliance with company policies and procedures.
- Coordinated communication between customers and service departments to resolve warranty issues promptly.
- Maintained accurate records of warranty claims using industry-standard software systems.
- Managed over 300 warranty claims, ensuring timely resolution and high customer satisfaction.
- Led team in daily operations, ensuring efficiency and adherence to company policies.
- Developed training materials to enhance staff onboarding and operational knowledge.
Engineer
AC Hotel by Marriott Airport Tampa
01.2024 - 03.2024
- Developed technical documentation for engineering processes and best practices.
- Collaborated with cross-functional teams to troubleshoot and resolve engineering issues.
- Implemented quality control measures to maintain standards in engineering projects.
- Performed routine maintenance on HVAC systems to ensure optimal performance and guest comfort.
Education
Master of Science -
Faculty Of Medicine # 1
Cuba08-2021
Skills
- Project management
- Project planning
- Data analysis
- System troubleshooting
- Control systems
- Team leadership
- Time management
- Decision-making
- Claims processing
- Warranty management
- Warranty analysis
Timeline
Engineer IV
The Ritz-Carlton Residences Tampa
03.2024 - Current
Engineer
AC Hotel by Marriott Airport Tampa
01.2024 - 03.2024
Master of Science -
Faculty Of Medicine # 1