Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Our Lady Residential Assisted Living
02.2025 - Current
Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
Administered medications under the direction of healthcare professionals
Scheduled appointments for patients, coordinating with other departments as needed
Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
Maintained inventory of medical supplies and equipment to ensure availability when needed
Coordinated referrals to specialists or other healthcare providers based on physician recommendations
Supported front desk operations by greeting patients, checking them in/out, and managing phone calls efficiently
Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
Assisted with administrative tasks such as filing documents or processing paperwork
Responded quickly during emergencies or urgent situations within the clinic setting
Maintained a clean and organized work area to ensure safety and efficiency in daily operations
Nationally Registered Certified Medical Assistant
Prime Healthcare - Harlingen Medical Center
03.2024 - 10.2024
My position requires recurring vital signs checked, excellent bedside manners, and updating LVNs, and RNs about any critical signs of distress from patients that are in our hospital.
Currently working with Ortho and MedSurg patients, and occasionally floated to the emergency room department.
Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Enhanced hospital efficiency by thoroughly documenting patient information and updating electronic health records.
Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Trained new staff on protocols, procedures, and use of electronic health record systems
Implemented quality improvement initiatives aimed at enhancing operational efficiency within the clinic
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Care Provider
Amigo Home Health
01.2021 - 09.2024
Assisted in medication management, adhering to prescribed schedules for optimal health outcomes.
Implemented individualized care plans, adapting strategies based on client needs and preferences.
Managed challenging behaviors calmly using de-escalation techniques that prioritize patient safety while fostering trust-building relationships.
Navigated complex ethical dilemmas with sensitivity, always prioritizing the best interests of the patient and their loved ones.
Communicated effectively with family members regarding patient progress, concerns, or changes in care plan requirements.
Oversaw daily living tasks such as meal preparation, laundry, and housekeeping to maintain a clean and welcoming environment for patients.
Enhanced patient well-being by providing compassionate and attentive care tailored to individual needs.
Developed strong rapport with each patient by actively listening and responding empathetically to their unique stories and experiences.
Assisted with personal hygiene tasks, maintaining dignity and respect while promoting self-care abilities when possible.
Medical Technician
Compass Connections
08.2023 - 11.2023
Trained junior staff on laboratory procedures and quality control measures, enhancing team efficiency.
Implemented process improvements that reduced turnaround time for test results, increasing overall productivity.
Led quality assurance initiatives that improved accuracy of testing methods and patient outcomes significantly.
Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
Administered medications and performed basic and advanced patient assessments.
Collected and processed laboratory specimens to obtain samples for analysis.
Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
Removed samples of materials following good practices to achieve accurate test results.
Helped management optimize laboratory processes for maximum efficiency and performance.
Summarized test results and activities for management via verbal updates or written reports.
Used correct formulas and procedures to prepare solutions and reagents for testing needs.
Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
Nationally Registered Certified Medical Assistant
EMERGENCE MEDICINE, PA
11.2020 - 11.2022
I am a Nationally Registered Certified Medical Assistant for Emergence Medicine, PA at an Urgent Care Clinic in South Padre Island, TX.
I am able to do the following:
Document on EMR/EHR. (Skills w/ Practice Fusion)
Verify Insurance (Availity, United Healthcare Portal, Cigna Portal)