Summary
Overview
Work History
Education
Skills
Gym
Timeline
Generic

Leandro Napoles

Scott

Summary

Highly experienced sakes person known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

2
2
years of professional experience

Work History

sales associate

Boot Barn
11.2023 - Current
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Built relationships with customers to encourage repeat business.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged with customers to build rapport and loyalty.
  • Prepared merchandise for sales floor by pricing or tagging.

Server Assistant

Carrabba's Italian Grill
05.2023 - 06.2023
  • Assisted with dining room set up prior to and after service period.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Greeted customers warmly to provide exceptional customer service.
  • Complied with all food safety and sanitation regulations to reduce restaurant risks.
  • Supported fast table turnover by taking customer orders and payments accurately and efficiently.
  • Collaborated with other staff members to maintain high-level customer satisfaction.
  • Communicated customer needs clearly to kitchen staff for fast, accurate orders.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Processed payments for orders and provided customers with change.
  • Assisted customers with carry-out service.
  • Monitored food and beverage supplies, assisting with restocking when needed.

Server Support

Carrabba's Italian Grill
05.2023 - 06.2023

Education

High school diploma - undefined

Acadiana High School
Lafayette, LA
05.2023

Bachelor's degree - Kinesiology

University of Louisiana at Lafayette
Lafayette, LA
05.2023

Skills

  • Teamwork
  • Communication skills
  • Trustworthy
  • Responsible
  • Eager learner
  • Motivated
  • Restaurant Experience
  • Serving Experience
  • Laundry
  • Promotional support
  • Retail loss prevention
  • Upselling
  • Brand promotion
  • Money transfer systems
  • Time management
  • Exceeds sales goals
  • Problem-solving
  • Money handling
  • Positive and professional
  • Cleaning techniques
  • Cash handling
  • Relationship selling
  • Food preparation
  • Meal preparation
  • Food handling
  • Food industry
  • Animal handling
  • Pet care
  • Animal restraint
  • Organizational skills
  • Sewing machine
  • Manufacturing
  • Restaurant experience
  • Culinary experience
  • Kitchen experience

Gym

I have been working out for years and I absolutely love doing it its a passion of mine.

Timeline

sales associate

Boot Barn
11.2023 - Current

Server Assistant

Carrabba's Italian Grill
05.2023 - 06.2023

Server Support

Carrabba's Italian Grill
05.2023 - 06.2023

High school diploma - undefined

Acadiana High School

Bachelor's degree - Kinesiology

University of Louisiana at Lafayette

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Leandro Napoles