Seeking to utilize my extensive experience and results-driven work ethic to help build, improve and grow the next organization I join. I am a Human Resources (HR) professional with experience covering all facets of HR. Courteous, quick and thorough to provide solutions and resolve issues for executive management and employees.
Overview
35
35
years of professional experience
Work History
Sr. Benefits and Leave Administrator
eClinicalWorks
04.2019 - Current
Maintained accurate documentation of company policies and procedures for easy reference by all employees.
Maintained personnel records and updated internal databases to support document management.
Manage customer service center for the Benefits and Leave of Absence teams and ensure they are meeting the expected service standards. Lead implementation of the technology-based service platform which includes building and maintaining knowledge base, oversee training, and supporting employee change management.
Administer benefit plans in accordance with plan provisions and plan documentation, as well as leading the resolution of complex programmatic and system issues.
Oversee outsourced Leave administration and internal leave of absence service team to assure compliance with FMLA, MA PFML, ADA, and DFCI Policies.
Make recommendations for new well-being and benefit programs and modifications to existing programs that are in line with competitive trends, business needs and as financial parameters allow.
Manage large projects and implementations like RFPs, Open Enrollment, and new vendor implementations.
Collaborate with internal and external communications teams to develop communication plans, strategies and materials to support employee understanding and engagement regarding all benefit and leave of absence offerings.
Ensure all plans are in compliance with Federal, State and local benefits laws and regulations, including IRS code, ERISA compliance and audit requirements. Manage adherence to annual non-discrimination testing, required mailings and all plan documentation (i.e. SPDs, plan amendments).
Develop and manage internal reporting of plans and manage all plan audits.
Sr. Benefits Analyst
Curvature, Inc.
01.2011 - 01.2019
Manage the benefits program to include; medical, dental, vision, A&D claims and FMLA.
Establish HSA accounts and manage reconciliation with finance department
Verify monthly premiums, maintain statistics on premiums to claims and costs
Resolve all administrative concerns with carriers. Responsible for all 5500, EEOC-1 and Non-Discrimination Testing. Negotiate new contracts with Brokers and find innovative ways to better our benefits for employees. Oversee and administer leave requests and accommodations requiring specialized attention, particularly those arising under the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), state and local leave laws, and short-term or long-term disability plans
HR Generalist
GTC Biotherapeutics
01.2001 - 01.2009
Planned and managed implementation of an employee benefits program
Project encompassed the merger of 3 companies, spanning 27 US states and 2 provinces in Canada with over 1,500 employees
Was the liaison to insurance carriers and brokers to manage, correct and report on the company’s self-insured health plan.
Developed and provided benefits orientation, enrollment and communications
Managed and communicated all wellness programs. Set up virtual company outings across the country to bring employees together.
HRIS solution implementation of workday
Managed the migration of all employees from DayForce to Workday
Constant communications and collaboration with systems developers and users to ensure the accuracy of data and consistency of portal
Assisted employees with problem resolution and site navigation
HR Coordinator
Whittier Rehabilitation Hospital
01.1999 - 01.2001
Increased compliance with labor laws by conducting regular audits of HR policies and procedures.
Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
Planned and managed implementation of an employee benefits program
Project encompassed the merger of 3 companies, spanning 27 US states and 2 provinces in Canada with over 1,500 employees
Was the liaison to insurance carriers and brokers to manage, correct and report on the company’s self-insured health plan.
Developed and provided benefits orientation, enrollment and communications
Managed and communicated all wellness programs. Set up virtual company outings across the country to bring employees together.
HRIS solution implementation of workday
Managed the migration of all employees from DayForce to Workday
Constant communications and collaboration with systems developers and users to ensure the accuracy of data and consistency of portal
Assisted employees with problem resolution and site navigation
HR Specialist
Filene’s Basement
01.1990 - 01.1999
Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Education
Degree in Business Administration - Business Administration
nichols College
Dudley, MA
01.2009
Skills
HRIS implementation and management
FMLA claims management
Short-term Disability claims management
401k management
401k reporting
Employee communications
Worker’s compensation claims processing
Worker’s compensation claims management
Benefits analysis
Finance auditing
COBRA processing
EEO-1 processing
VETS-100 processing
EEO regulations compliance
Recruiting
HR resume tracking database management
Payroll administration
Tuition reimbursement program management
MicroSoft Office
DayForce
WorkDay
Office Administration
MS Office
Documentation And Reporting
Customer Service
Attention to Detail
Recordkeeping and File Management
Administrative Support
Decision-Making
Team Building and Leadership
Office Management
References
Kurt Stahl, Portfolio Director, Curvature, 978.835.9628, kstahl@curvature.com
PaT NAGLE, Human Resource Director, LFB USA, 508-561-4157, patricia.nagle@LFB-USA.com
Professionalachievements
Planned and managed implementation of an employee benefits program, Project encompassed the merger of 3 companies, spanning 27 US states and 2 provinces in Canada with over 1,500 employees.
Was the liaison to insurance carriers and brokers to manage, correct and report on the company’s self-insured health plan.
Developed and provided benefits orientation, enrollment and communications.
Managed and communicated all wellness programs. Set up virtual company outings across the country to bring employees together.
HRIS solution implementation of Workday., Managed the migration of all employees from DayForce to Workday.
Constant communications and collaboration with systems developers and users to ensure the accuracy of data and consistency of portal.
Assisted employees with problem resolution and site navigation.
HR Benefits management and Leave Management., Manage the benefits program to include; medical, dental, vision, A&D claims.
Establish HSA accounts and manage reconciliation with finance department.
Verify monthly premiums, maintain statistics on premiums to claims and costs.
Resolve all administrative concerns with carriers. Responsible for all 5500, EEOC-1 and Non-Discrimination Testing.
Negotiate new contracts with Brokers and find innovative ways to better our benefits for employees.
Oversee and administer leave requests and accommodations requiring specialized attention, particularly those arising under the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), state and local leave laws, and short-term or long-term disability plans.
Affiliations
SHRM
Timeline
Sr. Benefits and Leave Administrator
eClinicalWorks
04.2019 - Current
Sr. Benefits Analyst
Curvature, Inc.
01.2011 - 01.2019
HR Generalist
GTC Biotherapeutics
01.2001 - 01.2009
HR Coordinator
Whittier Rehabilitation Hospital
01.1999 - 01.2001
HR Specialist
Filene’s Basement
01.1990 - 01.1999
Degree in Business Administration - Business Administration