Leanecia I Kellogg
Cincinnati,Ohio
Summary
Dynamic Clinical Supervisor at Cincinnati Children's Hospital with expertise in staff scheduling and employee development. Proven ability to implement policies that enhance team collaboration and improve patient care response times while maintaining safety protocol compliance. Strong communication and problem-solving skills contribute to impactful improvements in healthcare settings.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Supervisor
Cincinnati Children's Hospital
Cincinnati, OH
11.2023 - Current
- Built work schedules for all staff.
- Supervised the patient escort team, providing regular performance feedback, and career development guidance.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Created and implemented improvement plans to resolve issues and drive improvements to deficient areas.
- Ensured that all safety protocols were followed at all times in the facility.
- Helped manage the training program for new staff, including the orientation process and ongoing education.
- Introduced new departmental policies and oriented staff to facilitate adoption of changes.
- Established a supportive and collaborative work environment, promoting team cohesion and high morale.
- Participated in team meetings to discuss best practices for patient care.
- Managed inventory and supplies to ensure materials were available when needed.
Administrative Assistant/Staffing Coordinator
Cincinnati Children's Hospital
Cincinnati, USA
02.2021 - 11.2023
- Manage and prepare work schedules in Kronos for over 150 employees, which includes PCAs, BHSs, HUCs and PET staff
- Supports Behavioral Safety Team with staff trades and scheduling updates in Kronos
- Check and correspond to emails daily
- Daily huddles with administrative assistant team to discuss previous challenges and daily tasks
- Facilitate and create agendas for meetings with staff
- Created the new hire power point presentation for the SRU department, which includes PCAs, BHSs, HUCs and PET staff
- Participates in weekly/monthly meetings
- Build Excel spreadsheets to maintain scheduling data
- Type 40 WPM
- Assist and conducts interviews for leadership roles in our department
- Send RAVE message out to employees when short staffed
- Approve staff PTO and RTO request in Kronos
- Approve/Refuse staff open shift request
- Approve/Refuse trade request between staff
- Run weekly staffing report for director’s meeting
- Update timecards with clock in/out times, labor transfers and job codes
- Meet with management weekly to discuss updates and changes related to staffing
- Meet and coordinate with management team on staffing needs and new hire processes.
- Present scheduling process bi-weekly at departmental new hire orientation
- Meets with staff individually to discuss scheduling needs and processes
- Apart of the travel team, help facilitate the new hire onboarding process for travelers on different inpatient units/departments
- Access to the non-employee portal to enter new hire travelers for approval to begin employment at CCHMC
Operations Coordinator
Cincinnati Children's Hospital
Cincinnati, USA
03.2019 - 02.2021
- Access to call off Database to input ill call/call offs for all inpatient and some outpatient departments at CCHMC
- Access to Kronos to add pay codes and to remove shifts as needed
- Assign PCAs, BHSs, HUCs and observation staff to units/departments after MPS completes assignment delegation
- Deliver formula and car seats to units after hours
- Deliver meal cards to patients and families if needed
- Schedule interpreters as needed
- Type 40 WPM
- Send RAVE message out to employees when short staffed
- Take PTO requests for employees off the PTO hotline
- Apart of the travel team, help facilitate the new hire onboarding process for travelers on different inpatient units/departments
- Access to the non-employee portal to enter new hire travelers for approval to begin employment at CCHMC
Health Unit Coordinator
Cincinnati Children's Hospital
Cincinnati, USA
05.2012 - 03.2020
- Single Point of contact concerning the needs of unit for staff and families
- Prepare admission and discharge forms, database computer entry
- Call, obtain, and coordinate retrieval of copies of patient records for transfer to other facilities, securing transportation and verification of bed availability with other facilities and units
- Monitor and answer all telephone communications and call lights
- Educated in health information medical terminology and patient care coordination
- Prioritize workload to ensure stat orders are completed concisely and immediately
- Perform discharge process by disassembling charts of patients and preparing them for medical records
- Following and enforcing HIPPA guidelines and safety procedures, maintain clean, organized, safe work environment
- Ensure that supplies, procedures, and equipment are being charged appropriately and waste minimized through accurate planning
- Monitor and report patient rhythms
- Manages all down-time forms and processes
- Greet patients and families and educate them about unit policies upon arrival
- Anticipate needs for department and provides coordination of information systems, environmental, admitting and clerical functions for patient areas.
Administrative Support Team – Human Resources
Macy’s Tri-County
Cincinnati, USA
10.2016 - 03.2017
- Coordinate distribution of all incoming communications (including faxes, e-mails, memos, letters, newsletters and phone calls) whether from customers, employees, management, or the general public
- Payroll, enter timekeeping correction forms into system for processing
- Coordinate all functions of the hiring process including prescreening applicants, correspondence with applicants, and scheduling interviews with store management
- Balance vault and store checkbook and perform other cash functions on a daily basis
- Input employment data in the Job Requisition System and handle all new hire paperwork, orientation, and training sessions
- Act as liaison for District HR office to help resolve HR issues, also with staff and management
- Responsible for job postings, editing schedule request, reviewing staffing and making sure all daily shifts are covered by staff
- Implement store Safety program and handle incident reporting process
- Distribute daily reports to management team
Health Unit Coordinator
The Christ Hospital Health Network
Cincinnati, USA
03.2016 - 09.2016
- Single Point of contact concerning the needs of unit for staff and families
- Places, receives and properly documents phone interactions. Consult other physicians and hospitals throughout the day
- Educated in health information medical terminology and patient care coordination
- Following and enforcing HIPPA guidelines and safety procedures, maintain clean, organized, safe work environment
- Prepare admission and discharge forms, database computer entry
- Help clean patient rooms, stock and order supplies as needed
- Manages all down-time forms and processes
- Performs hourly rounding on patients to keep them informed and to ensure that the patients have call bells, pillows, blankets as needed, snacks, care givers names are on the boards
- Anticipate needs for department and provides coordination of information systems, environmental, admitting and clerical functions for patient areas.
Health Unit Coordinator
Jewish Hospital
Cincinnati, USA
03.2009 - 04.2014
- Single Point of contact concerning the needs of unit for staff and families
- Prepare admission and discharge forms, database computer entry
- Call, obtain, and coordinate retrieval of copies of patient records for transfer to other facilities, securing transportation and verification of bed availability with other facilities and units
- Monitor and answer all telephone communications and call lights
- Educated in health information medical terminology and patient care coordination
- Prioritize workload to ensure stat orders are completed concisely and immediately
- Perform discharge process by disassembling charts of patients and preparing them for medical records
- Following and enforcing HIPPA guidelines and safety procedures, maintain clean, organized, safe work environment
- Ensure that supplies, procedures, and equipment are being charged appropriately and waste minimized through accurate planning
- Monitor and report patient rhythms
- Manages all down-time forms and processes
- Greet patients and families and educate them about unit policies upon arrival
- Anticipate needs for department and provides coordination of information systems, environmental, admitting and clerical functions for patient areas.
Education
BBA - Human Resources Management
DeVry University
01.2014
Certificate - Health Unit Coordinator
Great Oaks Institute
01.2011
Associate of Arts - Medical Billing And Coding
American Intercontinental University
Arizona City, AZ01.2009
Skills
- Staff scheduling and management
- Employee training and development
- Patient care coordination
- Policy implementation and compliance
- Performance feedback and evaluation
- Safety protocols adherence
- Team collaboration and support
- Effective communication skills
- Time management strategies
- Problem solving techniques
- Conflict resolution methods
- Professional demeanor and ethics
- Public speaking proficiency
- Adaptability and flexibility
Certification
- National Association of Health Care Coordinator
- Certified Health Unit Coordinator
- Certificate of completion in Microsoft Office
References
References available upon request.
Timeline
Clinical Supervisor
Cincinnati Children's Hospital
11.2023 - Current
Administrative Assistant/Staffing Coordinator
Cincinnati Children's Hospital
02.2021 - 11.2023
Operations Coordinator
Cincinnati Children's Hospital
03.2019 - 02.2021
Administrative Support Team – Human Resources
Macy’s Tri-County
10.2016 - 03.2017
Health Unit Coordinator
The Christ Hospital Health Network
03.2016 - 09.2016
Health Unit Coordinator
Cincinnati Children's Hospital
05.2012 - 03.2020
Health Unit Coordinator
Jewish Hospital
03.2009 - 04.2014
BBA - Human Resources Management
DeVry University
Certificate - Health Unit Coordinator
Great Oaks Institute
Associate of Arts - Medical Billing And Coding
American Intercontinental University
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