Wiss Henry
Brooklyn,NY
Summary
Dedicated professional with strong client support and safety awareness skills. Experienced in behavior redirection and time management, contributing to enhanced client engagement and well-being.
Overview
20
20
years of professional experience
Work History
DSP
Beacon Group
Long Island City, NY
07.2023 - Current
- Provided personalized support to individuals with disabilities, promoting independence and skill development.
- Assisted clients in daily living activities, ensuring safety and comfort during routines.
- Implemented behavior management strategies to enhance client engagement and well-being.
Concierge Agent
Titan Security Company
Brooklyn, NY
06.2021 - Current
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated guest arrivals and departures, ensuring seamless check-in and check-out experiences.
- Managed bookings and reservations using industry-standard property management systems.
Restaurant General Manager
Le Point Chic
Port Au Prince Haiti
01.2006 - 06.2020
- Directed daily operations to ensure exceptional customer service and efficient workflow.
- Implemented training programs that enhanced staff performance and retention rates.
- Managed inventory levels, reducing waste through effective stock control practices.
- Developed marketing strategies that increased brand awareness and customer engagement.
Education
Bachelor of Science - Economics
Faculte De Droits Et Des Science Economiques
Port Au Prince06-2010
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Health and safety requirements
- Patient care
- Disability awareness
Languages
English
Professional Working
French
Native or Bilingual
Timeline
DSP
Beacon Group
07.2023 - Current
Concierge Agent
Titan Security Company
06.2021 - Current
Restaurant General Manager
Le Point Chic
01.2006 - 06.2020
Bachelor of Science - Economics
Faculte De Droits Et Des Science Economiques