Excellent time management skills, ability to multi-task, attention to detail, problem-solving skills, and Strong organizational skills.
Overview
16
16
years of professional experience
Work History
Accounts Receivable Clerk- Front Office
A1 Sheetmetal
07.2024 - Current
Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
Used accounting software Quickbooks to reconcile accounts, track income, and generate invoices.
Made outbound calls to vendors and customers to discuss and resolve account needs.
Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
Prepared and emailed invoices to customers, processed payments, and documented account updates.
Submitted cash and check deposits and generated cash receipts to record money received.
Prepared orders and submitted orders for production.
Created and maintained all office files for both physical and digital.
Perform all clerical duties, including but not limited to, data entry, coping, scanning, mailing, and filing.
Administrative Assistant
Jim Butler Construction
06.2022 - Current
Responsible for providing administrative support to ensure efficient operation of the office, as well as assisting with basic accounting tasks related to our construction projects.
Create project in construct connect, upload all projects documents, details and create subcontractor list.
Contact all subcontractors, collect bid proposals, and log bid amounts.
Ensure documents such as drawings, rfi, submittal, Co and OCO are filled in the appropriate folders and latest drawings are transmitted to the construction team.
Assist estimators with gathering documents, including but not limited to construction drawings.
This includes all required documentation being sent to the field personnel as well.
Create and maintain all office files, including but not limited to, subcontractors, accounts payable, taxes.
Ensure all subcontractor contracts, W-9, insurance, and closeout items are returned to the office.
Collect and Notarize lien waivers.
Perform general clerical duties, including but not limited to, data entry, photocopying, scanning, mailing, and filing.
Assist in maintaining office supplies inventory by checking stock to determine inventory levels, anticipating needed supplies, placing, and expediting orders for supplies, and verifying receipt of supplies.
Greet and assist visitors to the office.
Answer and direct phone calls in a polite and professional manner.
Maintain confidentiality of sensitive information.
Post customer payments by recording cash and checks.
Assistant Manager
Regional Finance
02.2020 - 06.2022
Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Minimize delinquent debt through calling customers and collecting on past due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from the bank.
Input data and verify information to process electronic payments.
Provide customers with information about products and services to generate additional revenue through cross-sell/up-sell opportunities.
Sell Insurance protection plans.
Office Manager
Dixie Finance
02.2019 - 02.2020
Manages and inspires team members to perform to their full potential, thus driving branch profitability.
Exercises a degree of independent judgment in making decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight.
Subject matter expert on our personal loan product offerings to present loan solutions to current and potential customers that help them achieve their financial goals.
Creates and maintains branch operations solvency by the control of assets, proper credit extension, and proper follow-up and counseling of past-due customers.
Establish and build customer relationships through delivering exceptional service.
Assigns duties to employees and frequently examines their work for accuracy, neatness, timeliness and maintaining efficiency by training employees and adjusting errors.
Trains and develops employees regarding current and new branch operations, company policies, procedures, and laws governing the consumer finance business.
Cultivates new relationships with local retail businesses. Partners with Account Managers to maintain strong relationships with current retail businesses, handle customer complaints.
Approves and closes loans, as necessary.
Works with past-due customers by developing a plan for resolution.
Delegates all collection activity daily and follows up to ensure completion.
Telephones and sends collection material to past-due customers, as needed.
Processes and reviews loan documentation for legal processing.
Completes month-end reporting.
Post customer payments by recording cash, checks, and credit card transactions.
Verifies cash by balancing cash drawers and maintaining cash count record.
Driver/Self Employed
Star Fleet Trucking
11.2017 - 02.2019
Dot certified driver of brand-new motorhomes.
Drove motorhomes from the factory to dealerships across the country.
DOT regulated logbook.
Responsible for all permits, weight stations, and DOT inspections.